Premium price tag for mediocre app
So, you get a 500 dollar piece of hardware, and get a mediocre app, like I can’t even do an on-demand activation of a clean cycle if auto is not on… Come on guys! I can’t have the auto cycle on because my cats freak out, and every time I see the perfect time to turn on the cleaning cycle I have to go all the way down to the basement to push the dang button, it almost defeats the whole purpose of this app. Please enable this.
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Useless
App does not work. Cannot connect to WiFi.
Useless
Couldn’t even create an account. Which is the first step after downloading the app.
No activation or instructions on how to get one
Cannot be used without an activation code. Supplier does not supply them and they are not contactable out of business hours.
Only Records Data Sometimes
Every few cleaning cycles don’t get recorded, so the data is skewed. I chatted with a rep the first time it happened & they had me uninstall & reinstall the app & assured me this would resolve the problem even when I expressed concerns. Fewer & fewer washes are being tracked on the app now & I'm not going through hassle of uninstalling, reinstalling, & setting up my unit every couple of weeks. They should just fix the app so it works properly, given the amount of money these things cost….
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