use to be good but now it isn’t
i’ve had this feeder for over a year , it use to be amazing. i didn’t have to stress when i went away about my cat getting the proper portion sizes. sadly for the last couple of weeks it has gone down ho VERY fast. it is always telling me to zero out the bowl which it is? it’s tell me my cat ate when there’s nothing in his bowl , and then this morning at 6am it gave me a notification that his meal didn’t dispense as the bowl was “too full” thankfully i haven’t left for work yet and just as i assumed there wasn’t NOTHING in the bowl not even a crumb.. definitely going to have to look for a new pet feeder as this is very unreliable which is sad cause it was a great affordable pet feeder…
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Firmware Update Kills Feeder
Loved it until today when nothing I do seems to work to reset this feeder. I did the update through the app and was never able to connect again. Been using it several months.
Very Good App
I’ve been using the Pawsync app and overall it works very well. The interface is clear, the connection with the device is reliable, and the daily experience is smooth and easy to use.
However, a few improvements could make it even more practical:
- It would be great to adjust portions in 5 g increments instead of 10 g for more precise control.
- Adding a widget would be a big plus, especially to quickly check the time of the next feeding without opening the app.
- Finally, the voice call that announces feeding currently plays after the food is dispensed. It would be more logical and effective if it happened before the mechanism starts.
Thank you for your work on this already very useful app—these small improvements could make it even better.
However, a few improvements could make it even more practical:
- It would be great to adjust portions in 5 g increments instead of 10 g for more precise control.
- Adding a widget would be a big plus, especially to quickly check the time of the next feeding without opening the app.
- Finally, the voice call that announces feeding currently plays after the food is dispensed. It would be more logical and effective if it happened before the mechanism starts.
Thank you for your work on this already very useful app—these small improvements could make it even better.
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Notification errors & UI tweaks
First off, why do I constantly get notifications to clean the feeder after I have just cleaned it, and more importantly, don't have them enabled?!?! The app lets you be rather nuanced about which notifications you receive, but I can't stress how incredibly annoying it is to get inaccurate, unwanted notifications daily.
Some of the app's UI seems unintuitive to me, leading me to spend a while searching for how to do something. Also, I don't understand why you cannot manually edit recorded feedings. It would be nice to be able to adjust it for a feeding when, say, the feeder is drying after you cleaned it, so the meal is not recorded.
Some of the app's UI seems unintuitive to me, leading me to spend a while searching for how to do something. Also, I don't understand why you cannot manually edit recorded feedings. It would be nice to be able to adjust it for a feeding when, say, the feeder is drying after you cleaned it, so the meal is not recorded.
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No option to ask questions for help in CA. Only contact is for businesses or foreign
The red and blue lights are not turning off after I refilled the device, and followed instructions to recalibrate I cannot communicate with anyone for help
