Firmware Update Kills Feeder
Loved it until today when nothing I do seems to work to reset this feeder. I did the update through the app and was never able to connect again. Been using it several months.
Notification errors & UI tweaks
First off, why do I constantly get notifications to clean the feeder after I have just cleaned it, and more importantly, don't have them enabled?!?! The app lets you be rather nuanced about which notifications you receive, but I can't stress how incredibly annoying it is to get inaccurate, unwanted notifications daily.
Some of the app's UI seems unintuitive to me, leading me to spend a while searching for how to do something. Also, I don't understand why you cannot manually edit recorded feedings. It would be nice to be able to adjust it for a feeding when, say, the feeder is drying after you cleaned it, so the meal is not recorded.
Some of the app's UI seems unintuitive to me, leading me to spend a while searching for how to do something. Also, I don't understand why you cannot manually edit recorded feedings. It would be nice to be able to adjust it for a feeding when, say, the feeder is drying after you cleaned it, so the meal is not recorded.
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No option to ask questions for help in CA. Only contact is for businesses or foreign
The red and blue lights are not turning off after I refilled the device, and followed instructions to recalibrate I cannot communicate with anyone for help
Very hard to use
The sole purpose I bought their feeder and installed the app was to set up meal plans, but the app wouldn’t allow me to save my plans. Every time I had to click ‘save’ 2-3 times and it’s either no response or it saved multiple plans without any meal information. Don’t buy this product.
Limitations sometimes frustrating, gets job done
I changed the brand of dog food and recalibrated it, and it said meal sizes were now a maximum of 70 grams. Before it was 100, which is fine. I don’t really understand why there’s a max to begin with? If I want to put out 500 grams per meal, is the scale just not able to handle it? Why does it go up or down depending on the food? I’m not even mad I just want to know.
Appreciate the videos on how to reset the Wi-Fi (hold both buttons down THEN hold Wi-Fi button down), had to reconnect it after changing my password.
Appreciate the videos on how to reset the Wi-Fi (hold both buttons down THEN hold Wi-Fi button down), had to reconnect it after changing my password.
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