Bad experience
I have two feeders , one I bought two years ago second a year ago . Few weeks ago I have updated to a new form aware , and suddenly both feeders need charge every second day ! What is the point of having them ? I’ve contacted customer service , 1000 questions later I’ve been today someone will get back to me by email … 4 days later and nothing ! Bad customer service , very bad updates , feeders not serving purpose now
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MMonikaTo
Update 1.9.40
Company won’t responded to support request. They stop responding to me. Been almost a month and still waiting for support.
Kkgcolbert
Open now option
I am begging yall to make a simple open/close now option without being forced to set a meal schedule.
MMorganmorganreese
Not working after update
After the update yesterday my device is not working. It will not open or reset. I’ve only had it for about 2 months. Not very happy about this.
JJulielynn31
Always disconnecting, takes 18 tries to reconnect
I am very frustrated with their products. Their wet cat food feeder is constantly disconnecting randomly, and even though I try using 2.4GHz and 5GHz WiFi, it never works for at least the first 10 tries. When I reach out to customer support, their solution is to ghost me. Very disappointed in this company as I would’ve purchased so many more of their products.
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CRChupi’s reviews
