A “Catholic” Company with ZERO customer service
In October 2025, I paid for a yearly subscription to Catholic Brain. I was genuinely excited to use the resources and bring an extra layer of Catholicism into my home for my children. However, in November I was unexpectedly charged again—this time for a monthly subscription. I immediately emailed their information desk with my receipt attached, asking for clarification, and received absolutely no response.
As a busy working mom, it slipped my mind temporarily—until I was charged yet again at the beginning of December. Since then, I have sent another email, called and left three voicemails, and even filled out a refund form. I still have not heard a single word back.
At this point, I am incredibly frustrated and honestly disappointed that a Catholic organization would ignore paying customers entirely. I have since cancelled my subscription and strongly urge others to avoid this company until they can demonstrate basic customer service.
As a busy working mom, it slipped my mind temporarily—until I was charged yet again at the beginning of December. Since then, I have sent another email, called and left three voicemails, and even filled out a refund form. I still have not heard a single word back.
At this point, I am incredibly frustrated and honestly disappointed that a Catholic organization would ignore paying customers entirely. I have since cancelled my subscription and strongly urge others to avoid this company until they can demonstrate basic customer service.
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Good app
This is a good app because it it so much easier than reading a giant book that is a lot of money
