CB User Reviews
Customer Experience
~ Based on 251 written reviews from the US App Store.
What users say
Summarized from real user reviews of CB. Based on 1.4K reviews and a 4.5/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Easy to use
- 🚀Convenient banking features
- 🔒Secure login options
- 👍User-friendly interface
- 👍Helpful customer service
Negative things
- 🐛Navigation issues after recent update
- 🐛Inconsistent app performance
- 🐛Difficult to find certain features
- 🐛Lack of advanced budgeting tools
Is CB Safe?
CB-Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for CB is 90/100.
This assessment is based on 1,366 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 1,244 App Store ratings for CB.
Is CB Legit?
CB-Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for CB is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I find it very easy to use!
People are never helpful and quite rude
So easy to use.
It’s been a tough year with a change in management and piecing books together. This app was instrumental in helping navigate what we faced. I no longer need to check accounts several times/day but was so glad I had that option
Love this app, easy to use and navigate!
This app is ok, but like the old one better . Too easy to make mistakes with this one!
Civista app is very easy to use and I have been using it for many years.
I like everything EXCEPT the chat icon partially covers the menu icon and when I attempt to log out or choose another action I have to wrestle with “penny” to get it out of the way. Until that was added this app had perfect!
It’s so convenient for me. It’s right across the street.
I’m able to have all my accounts linked together for easy transfers. Plus I love that you can deposit checks now too!
Like ya so far keep it up
The Best!! So easy to do my banking!
Good app. Quick response. Everything I need to know.
Was the goal to make an app as terrible as your bank??
Works as it should!
I love my mobile banking app! It is so convenient and allows me to do everything i need to do for my home banking needs.
Everything runs smoothly with this app. and bank! Keep up the good work!
Previously had issues with log in and needed to have one line staff reset vs having a customer online /web based oriented reset option like most other financial institutions. Which is still a needed option .
Civista Bank, formerly Citizens Bank is the best most honest and friendly bank in the Midwest. Since the recent growth of the bank to Indiana and western Ohio In Napoleon and the surrounding areas, the bank has remained the reliable home town bank that we have known and trusted for years. As a matter of fact, my father and Grandparents banked with Citizens (Civista) for as long as I can remember. Actually for several decades longer than I can recall. I know the family business was run with the help of Civista. I received my first car loan from Civista. And just about every loan in the family since. If you are looking for a friendly, reliable place to keep your finances, you really can’t do any better than right here at Civista.
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The people are fantastic and kind, but the app rarely works half the time and is lacking many of the features that other companies offer.
