1. Home
  2. 💰 Finance
  3. Citizens Bank Mobile Banking
Citizens Bank Mobile Banking

Citizens Bank Mobile Banking

by Citizens Bank, N.A.

743K ratings
841 reviews
#210 in free Finance
💰 Finance
Free

Details

  • Released
  • Updated
  • September 17, 2010
  • September 17, 2026

Features

Developer

Citizens Bank, N.A.
✨Promote your app ✨
Citizens Bank Mobile Banking screenshot #1 for iPhone
Citizens Bank Mobile Banking screenshot #2 for iPhone
Citizens Bank Mobile Banking screenshot #3 for iPhone
Citizens Bank Mobile Banking screenshot #4 for iPhone
Citizens Bank Mobile Banking screenshot #5 for iPhone
Citizens Bank Mobile Banking screenshot #6 for iPhone
Citizens Bank Mobile Banking screenshot #7 for iPhone
iphone
ipad
📉no. 210
Charts↘︎
📌Ready
Reviews summary↘︎
⭐841
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 week
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your finances conveniently from your mobile device. View account balances, deposit checks with photos, transfer funds securely, and pay bills all in one place. Your accounts are protected with a banking guarantee.

✓View account balances and activity
✓Deposit checks by snapping photos
✓Transfer money between accounts
✓Send money securely with Zelle®
✓Manage and pay bills
✓Freeze/unfreeze debit cards
Show original description

What users say

Summarized from real user reviews of Citizens Bank Mobile Banking. Based on 743K reviews and a 4.8/5 average, it highlights the 2 positives and 14 negatives reviewers mention most about this Finance app.

Positive things

  • 💻Mostly good banking app
  • 👍Love the App

Negative things

  • 🐛Crashes and bugs non stop
  • 🔍App is clunky, needs lots of work
  • 🔒Puzzle to Access
  • 💰They steal your money
  • 🚫I wouldn't know!!!
  • 👎The actual bank is great, the app is HORRIBLE
  • 🚫Fix the login!
  • ⏰Keeps getting worse!!
  • 🤯Whoever updated this app should be fired
  • 🐛Crashes all the time
  • 🚫2 stars only because it works *sometimes*
  • 🚫I can not believe how bad
  • ⏰Inconvenience
  • 🚫App does not permit access to account
See all reviews
+1

What's New in Citizens Bank Mobile Banking

26.18

September 17, 2026

Thanks for using Citizens Mobile Banking! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.

Charts

Top Free

📉 210-12

Finance

This app dropped -12 positions in Finance chart.

Last updated on September 20, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Long time customer

The new app is great!!
What an improvement.
RobMppRobMpp

Fraud case

Wonderful and helpful are the employees at Citizen. My claim was processed quickly and a new debit card was issued right away. The claim is still pending but I am grateful for their help, thank you!
FraudAlert18FraudAlert18

Great job

Keep up the good work
Radiant Dawn 4477Radiant Dawn 4477

My experience

You have always come through for me- I couldn’t be happier-thank you
Katherine MasonKatherine Mason

So easy!

Love your website..can pay bills in under 5 minutes! Only thing i wish was different…the checks that are mailed I wish I could change that you don’t send for a good 5 days. That is it. Love Citizens online banking
BarbaraleeeBarbaraleee
See 836 more reviews

Developer apps

accessDEPOSIT® Mobile
accessDEPOSIT® Mobile

Citizens Commercial Banking

💰 Finance

(8)

Free
accessOPTIMA® Mobile
accessOPTIMA® Mobile

Citizens Commercial Banking

💰 Finance

(18)

Free
Citizens Access
Citizens Access

by Citizens Bank, N.A.

💰 Finance

(11K)

Free
Citizens Pay
Citizens Pay

by Citizens Bank, N.A.

💰 Finance

(14K)

Free
Citizens Cash Flow Essentials™
Citizens Cash Flow Essentials™

Business Banking

💰 Finance

(5)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Login issues

Bug

Unreliable mobile deposit

Bug

Zelle not working

Bug

Delayed transaction posting

Bug

Frequent crashes and errors

Bug
✨

Requested Features

4 requests

Update the app design and layout

Feature

Bring back the widget

Feature

Add dark mode

Feature

Improve credit card integration

Feature

FAQ

What can I do with the Citizens Bank Mobile Banking app?

The app allows you to manage your money anytime, anywhere. You can view up-to-date account balances and activity, deposit checks by taking photos, make transfers between Citizens and non-Citizens accounts, and securely send money with Zelle®. You can also manage all your bills in one place, see payment history, and add any company to pay.

How do I deposit a check using the app?

Depositing a check is easy. Simply snap photos of your checks directly within the app. Deposits made by 10 pm ET will receive same-business-day credit, making it a convenient way to manage your funds.

Is there a cost to use the Citizens Bank Mobile Banking app?

Based on the provided information, the app is available for free. There are no mentioned costs associated with downloading or using the core banking features of the application.

How does the app protect my finances?

Your finances are protected with the Citizens Bank Online Guarantee®. Additionally, you have the ability to freeze and unfreeze your debit cards directly through the app for added security and control over your accounts.

Can I send money to people who don't bank with Citizens?

Yes, you can make transfers to non-Citizens accounts. The app also supports sending money securely with Zelle®, which allows you to send money to almost anyone with a U.S. bank account, regardless of where they bank.