Citizens Bank Mobile Banking

Citizens Bank Mobile Banking

by Citizens Bank, N.A.

737K ratings
783 reviews
#198 in free Finance
💰 Finance
Free

Details

  • Released
  • Updated
  • September 17, 2010
  • August 20, 2026

Features

Citizens Bank Mobile Banking screenshot #1 for iPhone
Citizens Bank Mobile Banking screenshot #2 for iPhone
Citizens Bank Mobile Banking screenshot #3 for iPhone
Citizens Bank Mobile Banking screenshot #4 for iPhone
Citizens Bank Mobile Banking screenshot #5 for iPhone
Citizens Bank Mobile Banking screenshot #6 for iPhone
Citizens Bank Mobile Banking screenshot #7 for iPhone
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About

Manage your finances conveniently from your mobile device. View account balances, deposit checks with photos, transfer funds securely, and pay bills all in one place. Your accounts are protected with a banking guarantee.

View account balances and activity
Deposit checks by snapping photos
Transfer money between accounts
Send money securely with Zelle®
Manage and pay bills
Freeze/unfreeze debit cards
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What users say

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What's New in Citizens Bank Mobile Banking

26.16

August 20, 2026

Thanks for using Citizens Mobile Banking! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.

Charts

Top Free

📉 198-6

Finance

This app dropped -6 positions in Finance chart.

Last updated on August 30, 2026.

User reviews

This App Sucks

The title pretty much covers it. This app is complete dog water. For some reason instead of keeping the adding and subtracting of transactions, the same it was before, they really felt the need to break everything down. Because of this, I never truly know how much is in my account which has been making it really hard to save money. If it ain’t broke, don’t fix it. Do better Citizens Bank.
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Apple Sucks

Apple is holding me hostage will not allow me to update my banking apps due to a app that I didn’t authorize and refuse to pay for being I have never used it

Inconvenient

Always needs service at the most inconvenient times

Can’t access money

Always doing some updating at the worse times

Week old McDonalds quality

This bank used to be good and in the last few months took a total nose dove and is horrible. Customer service sucks now and lies to you and doesn’t help on the simplest issues like a duplicate charge that happened within 60 seconds of each other draining my bank account. They don’t do debit cards at the branch anymore and processing times for transactions and on dial up internet from the 90s slow. Totally trash now ! Who ever made these corporate changes needs to be fired!
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Developer apps

User experience

🐞

Reported Bugs

5 issues

Login issues

Bug

Unreliable mobile deposit

Bug

Zelle not working

Bug

Delayed transaction posting

Bug

Frequent crashes and errors

Bug

Requested Features

4 requests

Update the app design and layout

Feature

Bring back the widget

Feature

Add dark mode

Feature

Improve credit card integration

Feature

FAQ

What can I do with the Citizens Bank Mobile Banking app?

The app allows you to manage your money anytime, anywhere. You can view up-to-date account balances and activity, deposit checks by taking photos, make transfers between Citizens and non-Citizens accounts, and securely send money with Zelle®. You can also manage all your bills in one place, see payment history, and add any company to pay.

How do I deposit a check using the app?

Depositing a check is easy. Simply snap photos of your checks directly within the app. Deposits made by 10 pm ET will receive same-business-day credit, making it a convenient way to manage your funds.

Is there a cost to use the Citizens Bank Mobile Banking app?

Based on the provided information, the app is available for free. There are no mentioned costs associated with downloading or using the core banking features of the application.

How does the app protect my finances?

Your finances are protected with the Citizens Bank Online Guarantee®. Additionally, you have the ability to freeze and unfreeze your debit cards directly through the app for added security and control over your accounts.

Can I send money to people who don't bank with Citizens?

Yes, you can make transfers to non-Citizens accounts. The app also supports sending money securely with Zelle®, which allows you to send money to almost anyone with a U.S. bank account, regardless of where they bank.