Glitches often
The Huntington Mobile app is terrible. It glitches all the time I have to continuously set up facial recognition, even though I just used it an hour before. Sometimes I login and there’s no accounts present or able to be looked at I have four so that’s very disheartening when I login and there is no accounts.
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Virtual assistant sucks
App is decent, AI assistant is horrendous. Bring back real customer service.
Still awful as of 07/13/2026 .
Positive Pay.... ha!ha! I get notified 12 minutes ago that I have a transaction to make a decision on and this app tells me it's already been assigned the default decision. I knew I should have paid that bill out of our other bank.
Worst ever
This is the worst ever stupid bank of the world .
Still useless as of 07/09/2026 Basic, no real services update 4/17/2026
I send much of the business banking to our other bank because this app, and the online access from my desktop is convoluted and useless. ...... try downloading transactions, you get dozens of zero transactions instead of something that can be used to check your accounting software balances. Plus this old review still applies. Great, it’s the weekend, they’ve sent me positive pay items and this amateur app doesn’t access positive pay. They asked us last week if they are our primary bank for business. NO, I moved our primary business transactions to a bank that has a useful app. Update: still lousy services and now their app logo just floats around on my screen even when all my apps have been closed. Who’s writing this code? Certainly no one who knows what they’re doing. Rudimentary service only. Check balance, transfer between Huntington accounts. From a business standpoint it’s useless. Unlike Veritex, the bank that was absorbed by Huntington, there’s no positive pay access. Therefore when I travel I have to take a business laptop to approve/reject positive pay items. No statement access. I’m not surprised. Even online you’re only allowed to download a statement one time. What do you do if the file gets corrupted or you lose your hard drive? Oh well, you’re just out of luck.
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