Citizens Access

Citizens Access

by Citizens Bank, N.A.

11K ratings
131 reviews
Free

Details

  • Released
  • Updated
  • June 3, 2022
  • June 30, 2026
Citizens Access screenshot #1 for iPhone
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Citizens Access screenshot #6 for iPhone
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About

Manage your finances conveniently from your mobile device. Access your CD and Savings accounts 24/7, view statements and transaction history, and easily transfer funds in and out.

24/7 secure account access
View account summary
Access statements
View transaction history
Transfer money
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What users say

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What's New in Citizens Access

5.37.0

June 30, 2026

Thanks for using Citizens Access! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.

User reviews

BEWARE

Citizens Access allows only ACH transfers, so if you think you might ever need access to your money in fewer than 2-4 business days, stash your cash elsewhere.

Evening Banking

Love to use Citizen Access on my time!

Review

Love the way you check on me when I enter the wrong information!!🙏🏼

No competitive interest rate

I have no issues except having to transfer for a better interest rate. Sorry!

Unusable

I try to log in, it says it needs to authenticate, fine. It goes to a screen to select how to do that; email, call, or text. I try to select one, but it’s frozen. No option can be selected. I try to go back, no dice. I deleted the app and reinstalled, same issue. I guess I have to use their dumb website? Ugh.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Login screen gets stuck on verification code

Bug

Face ID/Touch ID not working consistently

Bug

Deposits not showing up in account for days

Bug

Requested Features

4 requests

Mobile check deposit

Feature

Ability to open new accounts in-app

Feature

Improved login experience with Face ID/Touch ID

Feature

More detailed transaction history

Feature

FAQ

What can I do with this app?

This app allows you to manage your CD and Savings accounts 24/7 from your mobile device. You can view your account summary, access statements, review your transaction history, and easily transfer money in and out of your accounts.

Is this app free to use?

Yes, the application is free to download and use. There are no charges associated with accessing your accounts or performing transactions through the app.

What type of accounts can I manage?

You can manage your Certificate of Deposit (CD) and Savings accounts through this application. It provides secure access to these specific account types.

Is my financial information secure?

The app provides 24/7 secure access to your accounts, indicating that security measures are in place to protect your financial information during use.