Interest
Wish you would be as quick increasing your rate as you are reducing it. I’ve moved a lot of cash from you because of it.
Citizens Access Citizens Bank, N.A
Up date, All great here at Citizens Bank been a member for about a year now & so easy to make transfers & a at better interest rate!
I highly recommend Citizens to convert your money to a higher yield interest rate!
I highly recommend Citizens to convert your money to a higher yield interest rate!
Online
I love an online bank that can help me safe. App is very easy to use and overall helpful with any transfers/profile adjustments that are needed
Disappointed
Citizens access is by far the best banking app I have used in terms of user interface. It is very clean. Very disappointing interest rates are so low currently as I’d prefer to stick to this app
Easy to use and transfer
My experience has been great. The app was easy to use and I’ve always felt safe and comfortable with my money here. Unfortunately, the interest rate dropped so low that my cash couldn’t even keep up with inflation, so I have to move it. I’m keeping my account n case variables change again.
Love it
I’ve been using Citizens for a few years now and it is great. Simple to set up and easy to transfer money around as needed.
BEWARE
Citizens Access allows only ACH transfers, so if you think you might ever need access to your money in fewer than 2-4 business days, stash your cash elsewhere.
Evening Banking
Love to use Citizen Access on my time!
Review
Love the way you check on me when I enter the wrong information!!🙏🏼
No competitive interest rate
I have no issues except having to transfer for a better interest rate. Sorry!
Unusable
I try to log in, it says it needs to authenticate, fine. It goes to a screen to select how to do that; email, call, or text. I try to select one, but it’s frozen. No option can be selected. I try to go back, no dice. I deleted the app and reinstalled, same issue. I guess I have to use their dumb website? Ugh.
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Easy to use!
I love this Bank because it really is a legitimate bank. It is easy to use the platform and all my transactions have gone through very smoothly. Winner winner, chicken dinner!!!
Awesome Bank
Citizens is so very easy to work with. Everything I need is at my fingertips.
Transferring funds
Simple, easy quick
Perfect for Saving
I love how easy this app is to use. & I’m loving the interest rates on savings! It has helped my family save so much, and it’s easy to transfer when we need it.
Logging in on app doesn’t work
haven’t been able to log into my account on the app in months - keeps saying you’re “working on it”
Bad
Very much a basic, second-rate app.
Inconsistent
Inconsistent reliability
Reliable Online Bank App
Very user friendly app! Simple and efficient- great for your emergency funds and cash reserve - very reliable app for transfers/deposits
Easy App to move funds around
Great app; frustrated that they offer promos to new customers but don’t give those discounts to existing customers
