Mobile Deposit no longer works
Ever since the last update, the mobile deposit stopped working. When trying to take a picture automatically, it keeps saying not enough contrast, even though I have it on the same screen dark countertop I’ve always used in the past. So, I take the photo manually, it works, but when I try to submit, it says it failed because it can’t read the numbers. Very inconvenient, since the closest branch is almost a half hour away.
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Worst app there is.
Even though I like the bank, I don’t recommend the app. I had to go through the sign in process several times during a month vacation in Morocco. I didn’t have access to check my balance which prevented me from enjoying my time with my kids.
Need debit alerts
Still no alerts on debits except for checks cleared. Please add an alert for ANY account activity. Easy peasy. Right now I have zero warning into things like automated ach withdrawals, etc. Any bad actor could literally be withdrawing from my accounts right now and I would have no idea. Stop and think and let that soak in.
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HarborOne account locked
After the collab with EasternBank and HarborOne, i’ve been unable to log into my account and I can’t even check how much money I have left in my account unless I transfer all of it to Venmo.
I have emailed one of the workers that originally helped my create my HarborOne account and she hasn’t responded at all.
For the past months I’ve been trying to login and it keeps saying account unavailable if I do it through the EasternBank login, but if I do it for the “Coming from HarborOne” option it continuously said that my account was locked.
I have no availability of my account and I don’t know what’s currently happening with it unless mail comes in that would tell me how much I have left.And now I was given a new card from Eastern Bank and they still wouldn’t let me into my account.
I have emailed one of the workers that originally helped my create my HarborOne account and she hasn’t responded at all.
For the past months I’ve been trying to login and it keeps saying account unavailable if I do it through the EasternBank login, but if I do it for the “Coming from HarborOne” option it continuously said that my account was locked.
I have no availability of my account and I don’t know what’s currently happening with it unless mail comes in that would tell me how much I have left.And now I was given a new card from Eastern Bank and they still wouldn’t let me into my account.
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Trash
Trashhhhhhhh please don’t download
