#1 Sox Fan
Great app makes for easy policy management
Not a real app
It takes you to the website and the UI is not adaptive for all phones.
Unusable
Not sure what happened to the mobile app and the website, but both are absolutely unusable. I’m trying to find details on 2027 policy updates because I received an email. Just getting into the app or website are extremely confusing (and I am a techie). Once in the app or website, it is impossible to find even basic details about my current policies or the renewal information. I will have to talk to a human.
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Needs fixing
Has a major glitch in which the form to fill in billing information slides to the left of the screen and only half of the form is visible. I have sent an email and spoke to someone on the phone about this issue. Was able to fill in the form by turning phone to landscape, but this issue really needs to be fixed.
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Never Works
Waste of time trying to use the app, my policies never load, & it doesn’t let me add them. Use the website & log in there instead, where your policies automatically show, this app is a complete waste of time, it’s unusable. It’s pretty embarrassing for a large insurance company quite honestly.
