App Update
Since updating your app it is useless as many other reviewers have said, I am unable to pay my bill anywhere now because when I try online it reroutes me to the app. Last month I had to call and they told me they would “waive the fee this time”. I will not be paying ANY fees via phone until this is fixed. This has been broken more than a month now, with the rates we pay this should be fixed by now…unacceptable.
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Unusable
This app is completely unusable, no access to policies, financials or claims, needs to be debugged to make it useful again
Too confusing
This app is awful. It is not intuitive at all and there should not be a requirement to verify your identity EVERY time you log in.
Getting policies
Been trying to accesses my accounts and unable to do. When you hit policies it just keeps spinning and have tried several times and different days
The worst app ever
This is the worst app ever. It never works. Always slow, even with auto pay it doesn’t pull on the date.
