CBG Mobile App User Reviews

CBG Mobile App
CBG Mobile App
CONSOLIDATED BANK GHANA LIMITED (CBG)

Top reviews

Transaction failure

I created an account less than a week now. And I have been trying to withdraw a little amount into my MOMO wallet but it keeps saying transaction failed even after trying many times. You need to fix this. I don’t want to regret opening an account

Response from developer

Dear KylienExchange, we sincerely apologize for the delayed response and inconvenience caused. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG.

The app is good

The app is good but they need to make an option where you can select whether you’re withdrawing money into your momo wallet or depositing money into your bank account …

Response from developer

Dear GIVENCHY 1, we appreciate your feedback and are committed delivering excellent service. Please be assured that our team is actively working to enhance the features on the App. You may send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 should you require any assistance. Thank you for choosing CBG.

Can’t log in since it lunched

I’ve been trying to log into the at since it launched but it’s either I’m not get the otp message or I’ve entered wrong details which i know i don’t

Response from developer

Dear Lyl hanny ,we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG.

Faulty App

I opened an account with the bank 2 days ago but I can’t get to access the bank app on my phone.

Response from developer

Dear Fazmart, we sincerely apologize for any inconvenience caused. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG.

App

My app is not showing the interface where I’ll be able to see my transactions and activities

Response from developer

Dear Haroonk19, we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG.

Can’t get mine to work

Why can’t mine work

Response from developer

Dear John Jerry, we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG.

Badd

Why can’t I login my savings account on the app

Response from developer

Dear Selfpaid12222, we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG.

The Best bank app working in Ghana at the moment

I recommend this for you

Response from developer

Dear Richybtc, we appreciate your feedback and are committed delivering excellent service. You may send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 should you require any assistance. Thank you for choosing CBG.

Very terrible

I have tried all your apps for almost a year and I can’t get pass registration despite providing the correct details required.

Response from developer

Dear Dlepps, we sincerely apologize for the inconvenience. Please our team would like to engage you further to enable us assist you. Kindly send us a direct message on any of our social media channels, send an email to talktous@cbg.com.gh or reach us on 0302216000 for further engagement. Thank you for choosing CBG.