CBNA Mobile Banking User Reviews

Customer Experience

Positive experience46.6% of reviews
Neutral9.5% of reviews
Negative experience43.9% of reviews

~ Based on 262 written reviews from the US App Store.

What users say

Is CBNA Mobile Banking Safe?

CBNA Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for CBNA Mobile Banking is 96/100.

This assessment is based on 45,121 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 45,121 App Store ratings for CBNA Mobile Banking.

Is CBNA Mobile Banking Legit?

CBNA Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for CBNA Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Real time balances

I would like to know my actual balance, even with pending payments or deposits.

Works great

Love that I can leave notes on my transactions 🙂

Worthless App

Been trying to get to my account! Can not even get close without it freezing🤬😡

Best bank

Apps

Can’t upgrade so can’t use App

I’ve deleted and reinstalled with no success when reinstalling the “update”. As a result, I cannot use the App. Disappointed with the change.

1 star

Site is always making me change my password and is the hardest site I have ever had to gain
access too.

Makes everything easy

Have a mortgage and car loan through community along with my checking account. And the App makes it super simple to keep track any payments or scheduling payments on my loans so I don’t have to worry about paying on time

I had to write a review because the rating window blocked my ability to do anything else until I did

Otherwise a solid banking app.

An App That Works

CBNA makes managing my small businesses and my families accounts easier!

Slow app

App is so slow! Transfers take way too long, often resulting in other auto pays coming out of my acct and not leaving enough for the community bank transfers. App is awful. As soon as my loan is paid, I will be leaving community bank

Simplicity

The app is so easy to use. I have all of my community accounts in one place. I can transfer among accounts. I have bill pay option and can monitor my credit score and budget all in one app. There is also great response through the chat.

Deposited check

Easy to use on app

Pending Issues

It’s dumb when it says it takes the money out and it’s pending and then the money isn’t taken out. It’s almost made me overdraft a few times. You guys shouldn’t take it out or at least not say it taken out until it is. Multiple times now I’ve had 401 day than the next day it’s up to 600 and then two days later back down to 100. Really confusing, if I didn’t keep track of it myself I’d have overdrawn quite a few times
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Treasurer

Great job everyone, keep up the good work

Won’t let me use the app

Tells me that I can’t use the app and I need to update it. I have tried everything from deleting the app redownloading and also turning phone on and off and still it doesn’t work. Super annoying ready to switch banks

Mr Douglas Montroy

Checking Account
and a Debit Card Account

Ease of use

Very easy to understand and simple HUD.

What is wrong with your bank?

Used to be you could transfer money and understand what you were doing now you’ve updated it and I’m so confused. I have no idea what’s going on.
Can’t you possibly leave things alone?
It’s so confusing to try to figure out how to move my money from one account to another. Possibly I could look for another bank.
And what you did to the Wellsville office was terrible. They had all those nice teller stations there and you had some up to do business with your teller there’s no privacy there now somebody could walk right in and walk right up to the drive-in window from behind. Don’t you think about your staff at all obviously not if you did they would have still had that nice taller line like you used to have. I can live anywhere in the nation. I want to live, but I choose to live in the country.
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Great Service

I’ve been with Community for as long as I can remember! Every employee is so sweet and helpful!

Great Banking app

Very user friendly, with excellent ways to manage your money ❤️