Bank Elsewhere
Community Bank as an entity is terrible. Customer service is typically unhelpful. Support for anything, including fraud, is virtually non-existent outside M-F business hours. Functional app for a horrible bank.
CBNA Scranton employees
There the best they ALL go above and beyond to make sure that you have everything taken care of and you don’t need to worry about anything else
Best bank ever
Only positive experience. Use for business and personal both online and in person best customer service. Only bank our family uses. Can't say enough great things.
Real time balances
I would like to know my actual balance, even with pending payments or deposits.
Works great
Love that I can leave notes on my transactions 🙂
Worthless App
Been trying to get to my account! Can not even get close without it freezing🤬😡
Best bank
Apps
Can’t upgrade so can’t use App
I’ve deleted and reinstalled with no success when reinstalling the “update”. As a result, I cannot use the App. Disappointed with the change.
1 star
Site is always making me change my password and is the hardest site I have ever had to gain
access too.
access too.
Makes everything easy
Have a mortgage and car loan through community along with my checking account. And the App makes it super simple to keep track any payments or scheduling payments on my loans so I don’t have to worry about paying on time
I had to write a review because the rating window blocked my ability to do anything else until I did
Otherwise a solid banking app.
An App That Works
CBNA makes managing my small businesses and my families accounts easier!
Slow app
App is so slow! Transfers take way too long, often resulting in other auto pays coming out of my acct and not leaving enough for the community bank transfers. App is awful. As soon as my loan is paid, I will be leaving community bank
Simplicity
The app is so easy to use. I have all of my community accounts in one place. I can transfer among accounts. I have bill pay option and can monitor my credit score and budget all in one app. There is also great response through the chat.
Deposited check
Easy to use on app
Pending Issues
It’s dumb when it says it takes the money out and it’s pending and then the money isn’t taken out. It’s almost made me overdraft a few times. You guys shouldn’t take it out or at least not say it taken out until it is. Multiple times now I’ve had 401 day than the next day it’s up to 600 and then two days later back down to 100. Really confusing, if I didn’t keep track of it myself I’d have overdrawn quite a few times
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Treasurer
Great job everyone, keep up the good work
Won’t let me use the app
Tells me that I can’t use the app and I need to update it. I have tried everything from deleting the app redownloading and also turning phone on and off and still it doesn’t work. Super annoying ready to switch banks
Mr Douglas Montroy
Checking Account
and a Debit Card Account
and a Debit Card Account
Ease of use
Very easy to understand and simple HUD.
