CBNA Mobile Banking Reviews: Is It Legit?

Customer Experience

Positive experience46.6% of reviews
Neutral9.9% of reviews
Negative experience43.5% of reviews

~ Based on 283 written reviews from the US App Store.

What users say about CBNA Mobile Banking

Is CBNA Mobile Banking Safe?

CBNA Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for CBNA Mobile Banking is 96/100.

This assessment is based on 46,343 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 46,343 App Store ratings for CBNA Mobile Banking.

Is CBNA Mobile Banking Legit?

CBNA Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for CBNA Mobile Banking is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why the restrictions on deposits

Is there any way to increase the amount

Endorsing

Great App easy to use

Thanks

I have been with Community Bank for years. Thank you for all you do.

Great bank

Been a member for many years, always reliable!

Sucks

This bank sucks ur direct deposit comes on ur exact pay day no benefits it’ just sucks

Design is not user friendly

Too hard to find options. All balances should show on the first page. If only one, the default should be checking not savings. Designers should look at other bank apps for ideas of how to make more user friendly.

Deposit limits

The limit for deposits is disappointing and very inconvenient

Updating iOS to use your app??

This app has no reason to need an upgrade to the new IOS. There’s no logical explanation other than someone did not want to deal with lesser phones. These updates are massive. Shame they put their app behind unnecessary IOS updates lol

The worst

Ive never even been able to log in. This app is the worst

Need to catch up

Love the Bank love everything about the people. The problem is going to the bank and dealing with the people out a deposit slip. They already scanned your debit card and you still have to write out on a stupid piece of paper you can do better.

Wouldn’t bank any where else

Love this bank!!! Love the tellers and all staff. The app and mobile banking is amazing!!! Thanks for being the best to your customers.

App never works right

Balance issues, sometimes the app and my card bug out at the same time. Unable to pull out of the atm at times when the app is buggy. Sometimes pages don’t load. Tried to lock my card as i lost it and the app says, something went wrong on our end.” There’s probably other things. I’ll list them as I see them.
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Easy operating app

Whenever I have had to use the CBNA mobile banking app I never have an issue with the ease of use that is offered on this app. From depositing a check to transferring money. It’s a very simple operation.

trash

app often tells you off information

Needs an update

Needs modernized. Clumsy and slow. Info is not easily understood and accessible

Dependable

I went through about six or seven banks in ten years, then I tried CBNA, and 25 years later I still bank there. CBNA is dependable.

Harry Capone

You are ripping off your customers by not offering a high interest savings account. That is why I have moved almost all of my money away from CBNA

It’s good- when it works- could be better.

Just what title says. App will be down forever at times and it runs super slow others. I wish you could do more with it. I still tend to use PayPal or Venmo. I also wish you could get a new card ordered through the app and handle fraud things.

Bank Elsewhere

Community Bank as an entity is terrible. Customer service is typically unhelpful. Support for anything, including fraud, is virtually non-existent outside M-F business hours. Functional app for a horrible bank.

CBNA Scranton employees

There the best they ALL go above and beyond to make sure that you have everything taken care of and you don’t need to worry about anything else