Honest opinion
I personally can’t stand banking here. They took over my Santander branch about 6 months ago and since then I’ve been without my debit card for a combined total of one month. They are not helpful at all on the phone either. Your services are not “awesome”.
Assistance with on line banking
“Jennifer “ @ Watertown Arsenal Street , Watertown, NY, Community Bank has been so-o helpful, the many times I’ve sought her assistance..She’s courteous, professional and efficient. An asset for Community Bank!
Great service
Very satisfied
“Above But Not Beyond”
The flowing prose of the check writer in writing the amount extended above the line and under it. The Mobile Deposit App read it perfectly the first time. In other words, it was not “beyond” its capabilities!☺️
Set up changed with no notice.
Kay
Why the restrictions on deposits
Is there any way to increase the amount
Endorsing
Great App easy to use
Thanks
I have been with Community Bank for years. Thank you for all you do.
Great bank
Been a member for many years, always reliable!
Sucks
This bank sucks ur direct deposit comes on ur exact pay day no benefits it’ just sucks
Design is not user friendly
Too hard to find options. All balances should show on the first page. If only one, the default should be checking not savings. Designers should look at other bank apps for ideas of how to make more user friendly.
Deposit limits
The limit for deposits is disappointing and very inconvenient
Updating iOS to use your app??
This app has no reason to need an upgrade to the new IOS. There’s no logical explanation other than someone did not want to deal with lesser phones. These updates are massive. Shame they put their app behind unnecessary IOS updates lol
The worst
Ive never even been able to log in. This app is the worst
Need to catch up
Love the Bank love everything about the people. The problem is going to the bank and dealing with the people out a deposit slip. They already scanned your debit card and you still have to write out on a stupid piece of paper you can do better.
Wouldn’t bank any where else
Love this bank!!! Love the tellers and all staff. The app and mobile banking is amazing!!! Thanks for being the best to your customers.
App never works right
Balance issues, sometimes the app and my card bug out at the same time. Unable to pull out of the atm at times when the app is buggy. Sometimes pages don’t load. Tried to lock my card as i lost it and the app says, something went wrong on our end.” There’s probably other things. I’ll list them as I see them.
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Easy operating app
Whenever I have had to use the CBNA mobile banking app I never have an issue with the ease of use that is offered on this app. From depositing a check to transferring money. It’s a very simple operation.
trash
app often tells you off information
Needs an update
Needs modernized. Clumsy and slow. Info is not easily understood and accessible
