1. Home
  2. 💰 Finance
  3. NBT Bank
NBT Bank

NBT Bank

by NBT Bancorp, Inc.

39K ratings
230 reviews
With Ads
💰 Finance
Free
With Ads

Details

Released
September 26, 2013
Updated
July 16, 2026

Features

Developer

NBT Bancorp, Inc.
✨Promote your app ✨
NBT Bank screenshot #1 for iPhone
NBT Bank screenshot #2 for iPhone
NBT Bank screenshot #3 for iPhone
NBT Bank screenshot #4 for iPhone
NBT Bank screenshot #5 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐230
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 7 months
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your personal or business finances conveniently from your mobile device. This app allows you to view balances, transfer funds, pay bills, deposit checks, and locate branches or ATMs. It also offers advanced features like biometric authentication and real-time alerts for enhanced security and ease of use.

✓View account balances and transactions
✓Transfer funds between accounts
✓Pay bills and manage payees
✓Deposit checks remotely
✓Locate ATMs and branches
✓Biometric authentication
✓Real-time account alerts
Show original description

What users say about NBT Bank

Reviews of NBT Bank are mostly negative: the Finance app is rated 4.7/5 from 39K App Store ratings. What users like most: quick and easy mobile banking, convenient check deposit feature. Top complaints: frequent app crashes and glitches, overly strict security measures. Summarized from real user reviews.

Positive things

  • 🚀Quick and easy mobile banking
  • 💡Convenient check deposit feature
  • 👍Friendly and helpful staff at local branches

Negative things

  • 🐛Frequent app crashes and glitches
  • 🔒Overly strict security measures
  • 🕰️Slow transaction processing and account updates
  • 💸Predatory loan practices and high fees
See all reviews

What's New in NBT Bank

26.1

July 16, 2026

Minor bug fixes and performance enhancements

User reviews

Most RecentHighest RatedLowest Rated

Confusion

The app is confusing to work. I don’t understand why it’s called Transfer and not Make Payment. Can I set up recurring payments?
Aangry#5

Account restricted

My account has been restricted 4 times so far this week and 20 or so times this year. No reason ever given for restriction and numerous attempts made at correcting this. NBT has not offered any sort of help no matter how much I call, and not to mention if you get locked out over the weekend they have no support line to reach! Avoid NBT bank at all costs use a modern bank
Show more
117274748;$;$;$$;

Not reliable

The NBT App is not always 100% reliable. Needs work
ASA. Shersee

Online history

I would like to see more on line history of my accounts instead of only from the beginning of the month. The way it used to be.
SSpecky9

App needs work

App is always has issues
BBigRog618
See 225 more reviews

Developer apps

NBT Wealth Client Portal
NBT Wealth Client Portal

by NBT Bancorp, Inc.

💰 Finance
Free
NBT Bank Home Lending
NBT Bank Home Lending

by NBT Bancorp, Inc.

💰 Finance

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues with incorrect password warnings

Bug

Transfer feature frequently malfunctioning

Bug

Mobile deposit functionality not working as expected

Bug
✨

Requested Features

3 requests

Ability to make multiple check deposits in one transaction

Feature

More customization options for app appearance and layout

Feature

Improved accessibility for visually impaired users

Feature

FAQ

What can I do with the NBT Bank mobile app?

The NBT Bank mobile app allows you to manage your personal or business finances conveniently. You can view account balances and recent transactions, transfer funds between your NBT accounts and those at other institutions, pay bills, deposit checks, and locate ATMs or bank offices. It also offers features like biometric authentication and real-time account alerts.

Is the NBT Bank mobile app free to use?

Yes, the NBT Bank Mobile Banking app is free to all NBT customers. While the app itself is free, standard data and message fees from your mobile carrier may apply.

How do I get started with the NBT Bank mobile app?

Getting started is easy. Simply download the app and click the “Register” icon on the main screen. If you are a business customer, you may need to visit your local branch for more information or to enroll.

What are the security features of the NBT Bank mobile app?

The app prioritizes security with features like biometric authentication for quick and easy sign-in. It also offers real-time account alerts to keep you informed about your account activity. NBT Bank provides additional security tips and information on their website.

Can I use this app for both personal and business banking?

Yes, the app is designed to manage both personal and business finances. While most features are available for both, business customers have access to additional features like initiating and approving ACH & Wire transactions, and accessing Positive Pay / ACH Reporting.