Great internet experience
I have accounts in other banks, and they are much more difficult to access quickly. Yours works seamlessly. Thank you!
Horrible
This app crashes all the time
This app is terrible
Almost weekly you can’t access your account through the app. Constantly down and as someone who uses multiple accounts to manage their money I can’t move my money around properly. Honestly thinking of switching to Broadview
Confusion
The app is confusing to work. I don’t understand why it’s called Transfer and not Make Payment. Can I set up recurring payments?
Account restricted
My account has been restricted 4 times so far this week and 20 or so times this year. No reason ever given for restriction and numerous attempts made at correcting this. NBT has not offered any sort of help no matter how much I call, and not to mention if you get locked out over the weekend they have no support line to reach! Avoid NBT bank at all costs use a modern bank
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Not reliable
The NBT App is not always 100% reliable. Needs work
Online history
I would like to see more on line history of my accounts instead of only from the beginning of the month. The way it used to be.
App needs work
App is always has issues
No opening
Lately I click on the app to open and it goes through all the steps but then does not open, I need to uninstall then reinstall to get it to work again. Once I’m in the app it works well!
Grand Gorge NBT
Your Grand Gorge is the best bank I have ever used. Too many stories to type. Your staff is knowledgeable,friendly and helpful beyond what anyone could expect.
Normal Online Banking
The NBT Bank app is fluid and axiomatic to use. It loads quickly and allows me to see the info in my bank accounts as I need to and see fit, and allows me to deposit checks and pay via Zelle. Very good and a blessing to have!
Sometimes it works. Sometimes it doesn’t
Spotty at best. Thought it was my phone. Bought new phone. Still issues.
Transferring funds
This is the first time I've tried to transfer funds with MBT. It seems to be easy. We will find out tomorrow, whether it went through or not.
Love NBT bank
Love the ease of using the accounts and transferring money from one account to another.
Crashing
I don’t think I have ever used the app successfully two times in a row. It constantly won’t open or crashes.
Terrible app that NEVER works
This app is horrible. It never freaking works! Lets just say the app is about as good as the bank 👎🏼
Transfers
Your $2,000 transfer limit is ridiculous. It’s
2026…get with the program.
2026…get with the program.
The best, most helpful people!!
Great folks, very helpful, and well skilled. So glad they are our bank.
Great
Great app Transfers instantly from savings to checking
SIMPLY AWFUL BANK
All though there is plenty of money in ones account and while at a grocery store line with hundreds of do,lars of groceries and a hour and a half in the store, nbt bank declined card and even when there was a few thousand in account. Utterly frustrating and im telling all my friends and family to run away from nbt to avoid a similar situation.#FRUSTRATED!!!!!!!
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