CBTC Mobile User Reviews

CBTC Mobile
CBTC Mobile
Community Bank of the Chesapeake

Customer Experience

Positive experience70.0% of reviews
Neutral10.0% of reviews
Negative experience20.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is CBTC Mobile Safe?

CBTC Mobile appears safe based on user ratings. AppsHunter Safety Score for CBTC Mobile is 94/100.

This assessment is based on 444 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 444 App Store ratings for CBTC Mobile.

Is CBTC Mobile Legit?

CBTC Mobile is no longer available in the App Store. AppsHunter Legitimacy Score for CBTC Mobile is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Need iOS 12 update for older iPhones

Please provide a working update for older iPhones. I have an iPhone 6 and I cannot go above iOS 12. When your app comes on it says iOS 13 required and otherwise I can’t get in to see my account or anything

Most helpful staff!

Everyone is so nice and helpful! La Plata Branch

Disappointed

I had gone out and bought the new iPad after talking to the bank staff, that my lap top was not up to date.

What they forgot to tell us is that Samsung’s are not comparable to there new system.
No apologies were given. There response was “Just that we are working on this issue
”!! I do all my banking on line and I do need it in a larger print.
The lusby office said bring it in maybe Theycould take a look Thank you for trying. Your IT dept needs help

VERY DISAPPOINTED !
Joanne
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Makes life easy!

This app is so convenient. I can login with my fingerprint and easily access my account information or deposit a check.

Regularly locks out with password errors

Regularly unable to access App using fingerprint, then asks for default password but does not accept that password. Message pops up saying "Unable to access your account. Please check your online credentials & try again. If problems persist call 1-888-745-2265." Not a 24-hour helpdesk, so asks you to leave a message. Never get a call back. Have to call again during business hours. I need this app to work, so I can check my accounts & pay bills on my phone 24/7!
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CBTC new app release.

Needs a fingerprint login.

App User

This app is user friendly and has a clean, streamlined design. The new features, like mobile deposit capture, are very convenient and easy to use!

CBTC App

Love the new app! The remote deposit feature addition is great. Very convenient.

Great App!

This is a surprisingly good app for a community bank that offers all the capability (such as photo check deposits) and convenience that some of the largest banks have just started providing. Very well done.

Love the new app

I love the new app. It is so much better than the old one and Mobile Deposit works great. No problems!