Not very useful.
We have licenses for CCH Mobile practice and workstream, but there is no workstream information. All I see here is client manager information and A/R balances.
Don’t Waste the Download
Whoever designed this clearly never tested it on an iPhone. Once you enter your account number on the app, it jumps you to safari to login. Which would be fine, except it never brings you back to the app. It just leaves you in safari. If you manually return to the app, it remains unsigned in on the account number screen forever. So all you are downloading is a link to their safari website.
The website version is trash. First of all, it will go nowhere until you turn off all content blockers (ie cookie blockers). You can only login once those are turned off, which seems absurd for a company with such a heavy security focus, including 2 factor authentication, that you have to turn OFF your security to use their website. When you go to add time, you aren’t allowed to start typing and have it search for service codes. Instead, you are given a massive drop down list that aren’t any any discernible order. It’s chaos and a waste of time. I’ve heard the Android app lets you type in the codes, so not sure why they dropped the ball on iPhones. It honestly just needs to be removed from the Apple Store.
The website version is trash. First of all, it will go nowhere until you turn off all content blockers (ie cookie blockers). You can only login once those are turned off, which seems absurd for a company with such a heavy security focus, including 2 factor authentication, that you have to turn OFF your security to use their website. When you go to add time, you aren’t allowed to start typing and have it search for service codes. Instead, you are given a massive drop down list that aren’t any any discernible order. It’s chaos and a waste of time. I’ve heard the Android app lets you type in the codes, so not sure why they dropped the ball on iPhones. It honestly just needs to be removed from the Apple Store.
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Garbage
I’m in IT and this app is a waste of time and space. I cannot even submit my time by knowing the codes. I have to scroll through an unalpabetized list of options. No thanks. I’d rather not get paid if this is what we have to use.
Horrible App
It does not work more often than it works. Very limited functionality when it does work
Doesn’t work 9/10 times
This app doesn’t work most of the time. CCH will probably never fix it because that’s just who they are.
