CCleaner User Reviews

Customer Experience

Positive experience27.6% of reviews
Neutral6.5% of reviews
Negative experience65.8% of reviews

~ Based on 199 written reviews from the US App Store.

What users say

Is CCleaner Safe?

CCleaner – Nettoyeur appears safe based on user ratings. AppsHunter Safety Score for CCleaner is 92/100.

This assessment is based on 2,991 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
4.7% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 2,991 App Store ratings for CCleaner.

Is CCleaner Legit?

CCleaner – Nettoyeur appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CCleaner is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Abzocke!!!!!!!!!!

Ich wollte das Probeabo testen für drei Tage. Doch es wurden direkt 29,99€ abgebucht. Das ist eine Frechheit ! Ich hatte gar keine Chance die App auszuprobieren

Response from developer

Danke für Ihren Hinweis. Käufe und Testabos im App Store werden von Apple verarbeitet, und ein Testabo wird kostenpflichtig, wenn es nicht vor Ablauf gekündigt wird. Die Kündigung erfolgt in Einstellungen > [Ihr Name] > Abonnements > CCleaner > Abo kündigen, und eine Rückerstattung können Sie direkt bei Apple unter reportaproblem.apple.com beantragen. *CCleaner

iPhone C cleaner doesn’t have same options as android

Why can’t I clean the cache and data in my iPhone? Thanks for the response!

Hard to load

I am having trouble with loading the program.

Kündigung sehr schwierig

Nur nicht abschließen! Eine Kündigung ist nur sehr schwer möglich.

Response from developer

Danke für Ihr Feedback. Ein Abo wird auf dem iPhone über Einstellungen > [Ihr Name] > Abonnements verwaltet, und das Löschen der App beendet die Zahlung nicht. Wenn Sie noch Unterstützung brauchen, hilft support.ccleaner.com weiter, und über eine 5-Sterne-Bewertung würden wir uns sehr freuen. *CCleaner

No option to scan

Would happily pay for this app, if it would work. It can’t scan an iPhone SE nor give instructions on how to do so. It just FREEZES the screen.

Outil pratique et simple

simple et utile, à avoir dans votre caisse à outils

Response from developer

Merci pour votre retour chaleureux. Nous sommes ravis que CCleaner vous accompagne au quotidien pour garder votre iPhone bien organisé. *CCleaner

Komplette Abzocke

Die App ist ja übelst der Schrott.
Schäme mich richtig für mich selbst, dass ich darauf reingefallen bin ein Abo abzuschließen. Ich dachte, dass ich mit dem Abo wenigstens die Möglichkeit habe irgendwas aufzuräumen. Aber das höchste der Gefühle ist etwas zu „optimieren“, wenn man mehrere Dateien ausgewählt hat, die man löschen möchte. Das „optimieren“ führt aber nur dazu, dass die Dateien verkleinert werden können. Auch Kontakte werden gar nicht in echt zusammengeführt.
Komplette App ist Fake
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C’était mieux avant…

Connaissant l’application depuis de nombreuses années, il s’agissait d’une appli GRATUITE très utile jusqu’au jour où l’argent a fait tourner des têtes… maintenant sans payer elle ne sert strictement à rien… PASSEZ VOTRE CHEMIN

Does not work

Can’t even load the photo library images for them to be cleaned even though it has full access. It has no really useful features. Just a broken poorly built app.

No mass delete

Can’t mass delete contacts

Rubbish compared with android version

Honestly it might be due to restrictions Apple have put in place but if you’re used to the amazing quality of this app on android and try it on iOS you’re going to be dissatisfied.

Doesn’t do anything that you can’t already do with native apps/utilities

Não baixem nem assinem

Muito pior que a versão para Android. No IOS não há limpeza rápida como na foto que inclui apps e cachê. Os arquivos de mídia tudo você precisa selecionar como se estivesse na própria galeria. Me arrependi totalmente de baixar e jogar meu dinheiro fora!

Response from developer

Olá, Flavio, no iPhone a experiência é diferente porque o CCleaner para iOS atua na biblioteca de fotos e vídeos, contatos e cofre privado, e o sistema não permite limpar cache de outros apps como no Android. Se a compra foi feita na App Store, o reembolso é solicitado em reportaproblem.apple.com. Se quiser falar sobre a compra diretamente com a equipe, use support.ccleaner.com. *CCleaner

Horrível

Assinei o CCleaner, mas está com bug e não funciona. Cancelei menos de 1 hora depois da assinatura e exijo reembolso imediato. Se não conseguem prestar o serviço não devem comercializar.

Response from developer

Obrigado por detalhar o caso. As assinaturas feitas no iPhone são gerenciadas pela Apple, e o cancelamento não gera reembolso automático. Para pedir a devolução dessa compra, acesse reportaproblem.apple.com e selecione a assinatura do CCleaner. Se o app continuar com erro, envie os detalhes em support.ccleaner.com, incluindo modelo do iPhone, versão do iOS e versão do app. *CCleaner

Extremely rubbish app

Never install. To much spammy app. Search alternatives.

Response from developer

Thanks for flagging this. Ads are shown only in the free version, and Premium is ad-free. If you want to share more details about what felt spammy, support.ccleaner.com can help. *CCleaner

Miserabele App und Abzocke

Das einzige was hier passiert, dass das IPhone Extrem überhitzt. Ich habe mir das komplette Abo gekauft, bin aber maßlos enttäuscht. Kann und möchte ich niemanden weiterempfehlen.

Response from developer

Danke für dein Feedback. Das Abo aus dem App Store wird über Apple verwaltet, und eine Rückerstattung kannst du direkt über reportaproblem.apple.com anfragen. Wenn die App auf dem iPhone ungewöhnlich heiß wird oder du den Fall genauer prüfen lassen möchtest, melde dich bitte mit den Gerätedaten bei support.ccleaner.com. *CCleaner

Klasse

Echt praktisch

Muito ruim

Zero, o aplicativo não lê corretamente os arquivos do IPhone, tudo você precisa selecionar manualmente ( para isso não preciso de aplicativo) não limpa arquivos de cache e arquivos baixados de atualização, sem duvidas dinheiro jogado fora, experiência frustrante nada haver com o aplicativo para desktop que é bem melhor.
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Response from developer

Sentimos pela experiência. No iOS, o sistema limita o acesso a arquivos e cache, por isso a seleção pode ser manual e algumas funções não funcionam como no desktop. O desempenho pode variar. Para reembolso, recomendamos solicitar via App Store. Renata*CCleaner

Good but…

I use free version on pc. It’s all good. But when you scan for outdated drivers it shows many drivers already updated! And forces you to upgrade. And when you upgrade it doesn’t update those drivers because they’re already updated! It’s a trick to make you pay for pro version! Not cool!

Response from developer

We’re sorry for the confusion. Driver scanning is not part of CCleaner Mobile, and results may differ from PC tools. Notifications can depend on database checks and system reporting. Please ensure the app is updated. If needed, contact support with details. Renata*CCleaner

Pointless

Pointless app that only cleans up photos and contacts. Does not optimize anything else. Waste of money.

Muito insatisfeito

Os arquivos de vídeos não abrem de maneira nenhuma ,

Response from developer

Sentimos pelo problema. A reprodução de vídeos pode depender do formato do arquivo, permissões e do sistema do dispositivo. Recomendamos verificar permissões, atualizar ou reinstalar o app. Se persistir, contacte o suporte com detalhes do dispositivo. Renata*CCleaner