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I got an email from cd care that I should finish my verification which I have done.
I don’t know what’s going on
I have added my address, bank account and bank card
This is not my first time buying a product from you guys and it was delivered. I don’t know what’s going on now
Terrible experience with CDcare. I would not recommend this app.
Customer service should be about taking responsibility, listening to customers, and resolving problems, not making customers regret doing business with you.
A company’s true character shows in how it handles complaints, and my experience with CDcare has been awful and deeply disappointing. I expected better, but the way this issue has been handled has completely damaged my trust in the platform.
Their after sales rep who called me today on the 23rd of October, 2026 even hanged up the call on me and trying to make me accept to their terms that the product they sent to me was the right one knowing fully well that it was wrong but I made sure he later accepted that the video description of the product was wrong.
If you are considering using CDcare, think twice. Getting the wrong order is bad enough. Having to fight for a refund afterward makes the experience even worse.
Best
CDcare f9 bad experience
How on earth will you did verification twice before your order is been processing later on the day of delivery you will still have to take pictures like say you thief am ‘ who does that ?
Responsive
Your service has been nice since my second and third orders.
