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Jumia Online Shopping

Jumia Online Shopping

The online shop you can trust

64K ratings
595 reviews
With Ads
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • October 16, 2014
  • August 27, 2026

Features

Developer

Africa Internet Group
✨Promote your app ✨
Jumia Online Shopping screenshot #1 for iPhone
Jumia Online Shopping screenshot #2 for iPhone
Jumia Online Shopping screenshot #3 for iPhone
Jumia Online Shopping screenshot #4 for iPhone
Jumia Online Shopping screenshot #5 for iPhone
Jumia Online Shopping screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
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❓5 answered
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About

Shop a vast selection of genuine products from fashion to electronics from the comfort of your home. Enjoy exclusive app-only deals, fast shipping, and secure payment options across Africa.

✓Daily exclusive app-only Flash sales
✓Special Treasure hunts with prizes
✓Faster access to deals
✓Exclusive app-only discounts
✓Fast and Free shipping (select cities)
✓Secure payment options
✓Buyer protection
Show original description

What users say

Summarized from real user reviews of Jumia Online Shopping. Based on 64K reviews and a 4.6/5 average, it highlights the 5 positives and 8 negatives reviewers mention most about this Shopping app.

Positive things

  • ⭐Extremely reliable
  • 🚀Fast delivery
  • 👍Great shopping experience
  • 💳Convenient payment options
  • 🔒Secure transactions

Negative things

  • 🔍Unreliable search function
  • 📦Inconsistent delivery times
  • 🤖Frustrating customer service
  • 💰Overpriced products
  • 🛒Unavailable or canceled items
  • 🔄Frequent app crashes and bugs
  • 🔑Login and account issues
  • 💳Payment problems and refund delays
See all reviews
+2

What's New in Jumia Online Shopping

20.0.1

August 27, 2026

Hello Jumia Fans! "Meet your new homepage. Faster to browse, easier to discover, and designed to help you find what you love in fewer taps. We've rebuilt the experience end to end. Same great deals, a whole new feel." If you like these changes, please let us know by rating and reviewing us in the App Store!

More

User reviews

Most RecentHighest RatedLowest Rated

?

Cool but the app can be very slow sometimes, improvement in fast processing would help
HnsjerrypoundzHnsjerrypoundz

Good

Made easy to purchase goods online
yemishoksyemishoks

No more pay in delivery?

Couldn’t pay on delivery. Been doing that with Jumia for 6 years, and now I can’t pay in delivery.
It’s heart wrenching
A heartbroken Jumia customerA heartbroken Jumia customer

Shipping fee

Pls reduce the shipping fee is getting expensive
PrincessadilaPrincessadila

This app is so terrible in everything

I can’t even sign in
In peace it’s just too difficult
Yall should do better please
Unique Barbie405Unique Barbie405
See 590 more reviews

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Pizza Hut Delivery - Uganda
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See developer apps

User experience

🐞

Reported Bugs

4 issues

Unreliable app performance

Bug

Incorrect product information and images

Bug

Delivery issues and failed pickups

Bug

Unauthorized account activities

Bug
✨

Requested Features

6 requests

Improved search functionality

Feature

More payment options (e.g., bank transfers)

Feature

Better communication on delivery status and delays

Feature

Enhanced customer support channels

Feature

Streamlined return and refund process

Feature

Landscape mode support for tablets

Feature

FAQ

What is Jumia Online Shopping?

Jumia is Africa's largest online retailer, offering a wide selection of products from fashion to electronics. It allows users to shop safely and conveniently from home, with secure payment options and fast shipping in select cities.

What kind of products can I buy on Jumia?

You can find millions of products on Jumia, including mobile phones, tablets, laptops, appliances, TVs, fashion for men, women, and kids, baby necessities, health and beauty products, home and living items, and even grocery items.

Is Jumia free to use?

The Jumia Online Shopping app is free to download and use. While the app itself is free, there are in-app purchases available for products, and the app may display ads.

What payment methods does Jumia accept?

Jumia offers secure payment options including cash on delivery, mobile money, and credit card payments through their secure system, Jumia Pay.

What are the benefits of using the Jumia app?

The app provides exclusive app-only deals, flash sales, treasure hunts with prizes, faster access to discounts, and exclusive vouchers. It also offers a personalized shopping experience, buyer protection, and cross-platform shopping.