Jumia Online Shopping User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral7.4% of reviews
Negative experience35.5% of reviews

~ Based on 595 written reviews from the US App Store.

What users say

Is Jumia Online Shopping Safe?

Jumia Online Shopping appears safe based on user ratings. AppsHunter Safety Score for Jumia Online Shopping is 92/100.

This assessment is based on 64,319 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
5.3% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 64,319 App Store ratings for Jumia Online Shopping.

Is Jumia Online Shopping Legit?

Jumia Online Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for Jumia Online Shopping is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

?

Cool but the app can be very slow sometimes, improvement in fast processing would help

Good

Made easy to purchase goods online

No more pay in delivery?

Couldn’t pay on delivery. Been doing that with Jumia for 6 years, and now I can’t pay in delivery.
It’s heart wrenching

Shipping fee

Pls reduce the shipping fee is getting expensive

This app is so terrible in everything

I can’t even sign in
In peace it’s just too difficult
Yall should do better please

Evely

Good application but need more codes promo

Pay on delivery

Pay on delivery is not available on my Jumia account

Great

Simply the best

Horrible

So far my experience with shopping on jumia has been quite tedious. It sometimes feels like i am searching for something and its not showing up but then i am browsing around for it and its there. Why do i keep getting bombarded with these popup screens. Why would i care about “jumia is looking for delivery drivers” . This is something that should be self explanatory in a different section of the application like a support page. Why is everything so flashy? It doesn’t make my mouth watery with an urge to immediately spend 1m on a purchase i would never even think of. If i could rate it lower i probably would.
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Amazing

Very good service

Nice

Good

Amazing

You are the BEST!!

Perfect

Perfect

I can't login

I keep getting an error has occurred please try again its really annoying

Preference

I hope there’s a way one can search for shoes based on shoe sizes. Sometimes one will receive lots of notifications with regards to shoes one may like but only to find out the preferable size isn’t available.

Jumia

Reliable

Improve UI/UX

Add Dark Theme.

Good order

The app is trust and it’s fast and reliable

Great app

They make shopping easier

Best online shopping 🛒

Best service 🔥🔥