Easy App
Not sure why it has a low score; it’s an app to pay my power bill. I’m grateful for it.
I can’t even log in
I can not even review the functionality of this app because it won’t let me log in. I have reset my password twice on the CE website, used both my user ID and account number with/without the dash. Yet, I still says “account no. or password invalid.” Terrible, just use the website if you need to see something regarding your power bill/ account info.
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Awful
Power goes out. I go to the app to report the outage on my cell, says I need to update the app. Update the app. Enter my username then enter my password. Hit done. App deletes my password. Try again. Same thing. Try again, same thing. Ok, I’ll enter the account number and then my password. App deletes the password. Pathetic
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Won’t open getting error message
What’s the use of an app if I can’t open it to pay my bill when I’m away from home or out of the country?
Poor app
Cannot get this app to work. At all.
App no longer supports
Used to use the app for coast Electric which worked well. Now it is useless since you cannot pay your bill through the app 🤷🏼 so what’s the point in the app if you have to go log into the coast electric website separately to pay your bill 🙄🤦🏼
Decent app, poor execution
This app is decent. I can log in and pay my bill, but the functionality leaves a lot to be desired. For example, you can get caught in a loop. You click menu, account list, then my account, repeat. You can do this indefinitely. The menu buttons act the same no matter what menu page you’re on.
The app is just clunky, for lack of a better word. Also, you get a message saying coast connect can’t be paid on the app, but I was never aware you could.
The app is just clunky, for lack of a better word. Also, you get a message saying coast connect can’t be paid on the app, but I was never aware you could.
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Español
Tristemente no hay personal que puedan ayudar a los latinos. El app bueno. Pero si necesitan ayuda como servicio al cliente. No podrás no hablan español. Sadly there is no staff that can help Latinos. The good app. But if they need help like customer service. You will not speak Spanish. you will never have help
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Worst app ever!
Can’t log in to change my information but they keep auto paying out of an account that is closed! Wake up! Coast Electric!
DON’T DOWNLOAD No longer works (Aug 2023)
Open the app and it has a message that says “We can no longer take payments through the app. Go to the website instead.” Then the app closes.
Zero support for Touch ID login
This app used to work just fine. However, now the Touch ID login does not work. When you turn on touch logon in the options menu the app crashes and closes. When you try to reopen app, it crashes and closes. Only way to get the app to login is to delete the app and then reinstall. After reinstall it will work by only allowing the user to sign in using user ID/password.
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Please fix the app
It quit working a few days ago, I need to pay my bill. Fix it asap!!!
Why can’t I open it?
When I went to pay my bill on the app, it wouldn’t open! I had to go to website to pay. I need the app to see at a glance what my balances are since I have more than one account with CEPA. Please fix the app so I can open it. 🙏🏻
Needs to be fixed
I haven’t been able to get into my apps for days. It keeps saying not able to communicate. I’ve checked for updates, none. I’ve deleted and redownloaded it like 3 times. No changes. So much for fast and easy.
Doesn’t work anymore
Upon first getting the app it worked fine with minor issues like constant maintenance to website. Then there was an overhaul of maintenance to the website which caused a few late fees as I work two jobs and can’t physically go to the office. Now the app doesn’t work at all- can’t connect to server. Back to brick and mortar drop offs no more convenience here.
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Crashes
This app use to work well but now just crashes over and over when I try to get on it.
Garbage
App is pure trash and won’t even let me log in, no point in it even existing
Doesn’t work at all
Used to work just fine. Hard to navigate, but at least it worked. Now it won’t even open and it’s been nonfunctional for a few months now. . So frustrating for those of us who have opted out of paper billing.
Continually Crashes
This app is disappointing. For months I have attempted to log into the app only for it to kick me out. I have to log in online to view my monthly statements.
PLEASE PROVIDE AN UPGRADE TO FIX BUGS!😣😖😤
PLEASE PROVIDE AN UPGRADE TO FIX BUGS!😣😖😤
Crap
App is basically useless. Every time you try to use it they are performing system maintenance on it! Straight garbage.