CECU Mobile User Reviews

CECU Mobile
CECU Mobile
City Employees Credit Union

Top reviews

New update

New update will not allow you to transfer money between accounts.
It would also be nice to be able to lock cards without using the am separate Visa app.

App. Navigation

The worst app. I have ever tried to navigate in my entire life (83). Considering changing banks.

Works Fine

It would be nice to see what's in hold....the amount that's on hold,it really needs an update and new look!!!

Always forgetting trust device answer questions

I hate that having a new device makes you do this. I have not logged in for awhile and really can’t remember now my S.Q. Answers.

Could be so much better

Cannot see Christmas club account. Cannot see cleared check numbers. Online bill pay is not available. This basic app could be improved

Good app except for Touch ID

Touch ID doesn’t work. It wants to scan my fingerprint when I log off instead of when logging on, and even then it returns an error. I’ve reported it to CECU twice, but so far nothing has been done.

It could be better

I keep getting an e1001 error message when the fingerprint I.D. scans for iPhone. It worked for maybe a week and a half and then error afterwards. My password works correctly, but I’d like to use the optional fingerprint scan.

As of 3/29/18 fingerprint I.D. Still has issues. It wants to scan my fingerprint after logging out of the account, it never asks to scan fingerprint to open the app.
I had to turn the fingerprint option off and then on to remove the e1001 error message.
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Needs Work

I've gotten multiple error messages when trying to view card balance and history. Deleted and reinstalled app a couple times and can't get it to work.