Cedar Point FCU User Reviews

Cedar Point FCU
Cedar Point FCU
Cedar Point Federal Credit Union

Customer Experience

Positive experience10.5% of reviews
Neutral15.8% of reviews
Negative experience73.7% of reviews

~ Based on 19 written reviews from the US App Store.

Is Cedar Point FCU Safe?

Not enough ratings yet to assess Cedar Point FCU.

Is Cedar Point FCU Legit?

Cedar Point FCU is no longer available in the App Store. AppsHunter Legitimacy Score for Cedar Point FCU is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Might as well drive to the bank

Never remembers my password and I can’t reset it because their network is always down. I’ve had this app and the previous version. None of them worked correctly…

New version crashing

Not ready for prime time…

Response from developer

To use Fast Balances you simply need to enable the feature. Hover over the Profile tab, then Profile Updates, the choose Manage Fast Balances. You can enable the suffixes you want to see and you can choose which devices on your account to enable.

Awful app

It seems like every other day this app is having an issue. Every time I try and login the app seems to forget about my Face ID settings. It forces me to put my full login info in and is extremely tedious. There is no point of having a Face ID feature if it never works. If the app was constantly receiving updates it wouldn’t be as infuriating, but they seem to have forgotten about this app entirely.
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Better than the Old App, could still use some help.

The Touch ID login worked for a while it can’t get it to anymore with out locking myself out.

I always have to remind myself that this is a small Credit Union with 5 or 6 branches and it works most of the time. The addition of Zelle to send money is welcome.

I’ve stopped having to log in to the website every week, but I think the menus could be organized differently.
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Mehhh

This app gets the basics done. I’m new to the bank (I’ve been with BofA), so still getting used to it. Can’t sign up for bill pay. Can’t have multiple accounts linked without signing in and out. Check deposit works when it wants to. The layout is pretty dated too.

Not working

I’m trying to make an account and the conformation code will not send to my phone through text?!!

Good bank but bad app

The app requires me to type in my username and password EVERY TIME. Really clunky. I wish this app would behave like the app for another online bank where I have an account.
I love the actual bank (Leonardtown Branch). We’ve been customers for 30 years. Staff are super friendly and helpful and provide all kinds of services including wire transfers and notary.
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Terrible App from a Terrible Bank

Run away fast from the app and the institution!!! App is full of fine print for every feature. Want to deposit a check? App is at least five years behind the competition. You get to take a picture of each side separately and manually. Want to deposit more than $3k. You are SOL. Never mind that other banks have much higher limits for their mobile deposits. Cedar Point will never join the 21st century so don’t bother. Drop them like a bad habit.
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This app is terrible

It keeps locking up on my iPhone. I do not trust it to do any banking. My $$$ could go into the ether never to be seen again. Awful app!

Terrible

This app is terrible. Especially compared to other banks apps. It’s outdated and useless.

Horrible!

The app never has an update. It’s like they forgot they had an app. You can’t upload checks and the banks aren’t opens long enough to deposit them! Thank goodness this is my last week with them until I take my business elsewhere.

Not worth it

It never works for me, can never login in. There’s always a error.

Love / Hate

Love the bank but hate the iPhone and iPad app as well as the website. Someone should consider changing their development team.

Worse than the old terrible app

I still can’t transfer money between 2 separate accounts. Have to log onto a computer for it and then there are security issues with their website. Back to having to go to the bank just to transfer funds from my account to my wife’s. Time to change banks, it’s 2018!!!! It’s not that hard to do, come on!
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Not impressed

So I can log in, I can see all my accounts and I can transfer funds and pay bills..... But I can’t see any transaction history on any account including most importantly my credit card and I can’t see any transfer or bill payment history that I’ve made. I have reloaded the app three times, but I’m now convinced that it is the app which is very unstable. It crashes on occasions when making transfers, it crashes on occasions when switching between accounts and it has crashed when paying a bill.

What testing did you do before releasing???
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Response from developer

A couple of things you can try here. First, did you sign in with your old username and password? If so, your account history should be accessible by choosing Account Activity in the Accounts drop down menu. You can use the browser on your phone instead of using the app if you wish.

Huge step back

Did someone loose millions of dollars to justify this new app? Every other day they have me verify my account. Only one of the contact numbers is correct but you can’t change that info over the phone. Just in person. Also the quick check balance function is gone.

Response from developer

We have addressed your verification concern, and thus system will no longer require you to send a text message every time you log in. When you log in to your account, you can change your phone numbers yourself by hovering over Profile, then Profile updates and choosing Change Address and Phone Number. To use Fast Balances you simply need to enable the feature. Hover over the Profile tab, then Profile Updates, the choose Manage Fast Balances. You can enable the suffixes you want to see and you can choose which devices on your account to enable.

SO HAPPY!!!!!!!

I love this new app!!!! Way more convenient for millennials who are on the go!!!!

Response from developer

Thank you for such a glowing review! We're glad you like our new app!

Better

This app is without question considerably better than the outdated one. However I really miss available balance check and for some reason the app doesn’t let you keep your login info so you have to put it in every time you want to check your balance, deposit a check, etc. it’s a little inconvenient but still much better than the old app.
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Response from developer

To use Fast Balances you simply need to enable the feature. Hover over the Profile tab, then Profile Updates, the choose Manage Fast Balances. You can enable the suffixes you want to see and you can choose which devices on your account to enable. We suggest enabling Biometric Authentication for a quicker login process.

From bad to worse

I thought this was supposed to be an update. App is terrible and several of my linked accounts are missing. Wont login and wants to send me a code every time I try to login. Having to scroll on an app is bad form. Ugh

Response from developer

We have addressed your text message concern, and thus system will no longer require you to send a text message every time you log in. We apologize, but for security reasons, the Multiple Accounts feature is no longer offered.