Okay but needs improvement
App works okay but needs another update in my opinion. Several times now I have gone into my savings account and done transfers to my checking account. The new checking account balance is always accurate and is reflected right away but the savings account balance never shows correct new balance until after you log out of the app and then back into the app. For an everyday personal user and account holder with this bank I just find it to be a little inconvenient. If this could be improved and revised that would be awesome
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Laughable
Garbage app from an increasingly garbage bank. 30+ years of being a customer - back to the days of Talbot Bank (when they were a small hometown bank). Rapid growth and greed destroyed them and the app is a prime example. I have 3 banking apps and this is only bad one. Shore United offers facial recognition, but it hasn’t worked on their app in the last 6 months (constantly disabled despite being on; face ID works fine on every other app). Other banking apps offer immediate notifications re: transactions. Shore United app does not offer any security alert options through the app aside from “Email Me”. All other banking apps offer immediate pop-up notifications. Shore United is behind the times and should offer real time alerts from the app. Instead, they’re more concerned with wanting you to “link external bank accounts” from other financial institutions. They need to focus on improving their technology instead of trying to use customers find out who their competitors are. Real time alerts are a basic security feature. Shore United doesn’t seem concerned about making sure their app even offers the bare minimum.
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Mobile app
No matter how much personal info put in including account number it will not let me sign in mobile.
Update?
When are coming up with an update, because the Face ID doesn’t work on this app?
Shows items in pending status that are not pending
I called the bank today because a deposit I made 2 weeks ago in cash, while showing available, is showing pending on the app both in the list of transactions and in the transaction detail.
They said everything is fine on their end and it is posted… and they have no phone number for me to contact for app support.
So I guess I have to make a complaint here instead of getting a resolution to my issue which is silly.
They said everything is fine on their end and it is posted… and they have no phone number for me to contact for app support.
So I guess I have to make a complaint here instead of getting a resolution to my issue which is silly.
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