Celebrity Edge Access Tour User Reviews

What users say

Top reviews

Cannot Open

I have deleted and reinstalled several times. Nothing!

This app is good is a ship but in a app tour

Apple

T

💫☄️

Celebrity Edge App

Can’t access it from home. Keeps telling me to scan the floor

So cool!

I just downloaded the app prior to going on an Edge sailing and you can see the ship in your own living room! So fun. I saw a lot of reviews that it doesn’t work but I am on Wi-Fi and allowed access to camera, location and Bluetooth and it worked great for me.

Not Usable on iPhone 8

My wife and I are considering a cruise on the Edge’s new sister ship Apex and we were hoping to see the video “tour” of the Edge as a preview. However, the app won’t play as it demands that location services be turned on. I have the most recent iOS on my iPhone 8, but Celebrity's app still only has audio -but video doesn’t show.
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Battery

This app is eating up my battery on my iPad and iPhone. Particularly background refresh and no way to turn that off. I would not recommend it.

Waste of time

Do not bother with this app, download it twice and it’s still won’t start on either iPhone or iPad. It keeps telling me to delete if not running and re download which makes no difference.

VR

A bunch of videos of people standing in my living room and audio recordings. Not exactly Edgy!

Nothing to see here

I would give zero stars if possible. I scanned all the floors in my house and got nothing. 20 minutes of waisted time!!!!

Dumbest idea ever!

Celebrity’s website, while graphically appealing, is information lite. Their ship information is nothing more than a deck plan (helpful) and marketing (waste of time). I can’t get any of my questions answered!

I hoped this app would fill the gap. Inexplicably you not only have to be on the ship for it to work, you are instructed to point your camera to the floor for it to work. Presumably to determine location.

Obviously useless to plan a trip - my purpose. Even useful from my stateroom?
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Won’t load

Can't be used from home. Tried a few times and deleted

Edge

Doesn’t work

Doesn’t work at all

Just asks me to scan the floor then scan a bright area then shuts down. What’s with this app? Don’t download until it’s fixed

Junk

Don’t waste your time. Garbage.

Big Waste of time - JUNK

Downloaded this app with great anticipation. Whoever sold the company on making this app is the only one who has benefited. I will never get back the time I have wasted trying to get it to work.

Won’t load

Gets to 89.5% and quits every time

Nope

ISO will not load this. Failure repeatedly. Fixed by hitting delete. Was worth a try but no luck.

Terrible

I have been trying to use this app and it is not working. The only things I can see are the “magic carpet” and the “bubbles”. We are booked on this cruise for November, 2019 and really wanted to get the tour beforehand!

Horrible

The tour takes forever to load and then you can’t see anything unless you’re on board. What a complete waste!