Extremely buggy
You have to use the augmented reality feature to collect bonuses from the collection points, which is slow, glitchy, and uses up battery life. There is no way to turn it off.
Customer support is non-existent—Niantic doesn’t even list it as one of their apps on their website.
I would have thought this one would at least be up to the quality standard of their other location tracking games, if simplified, but it’s not.
Lookin pretty bad so far...
Doesn’t work
Loved at first and then very disappointed
Don’t waste your time
Fixed your problem
Don’t waste your time. App Not working
This app started great.. now not so sure.
Stopped Collecting my Steps
Ok
App
Doesn’t work ever
The negative reviews are true 😆
Cool app…unfortunately it’s a scam
Decent app, customer service non existent
Don’t Waste Your Time On This App
1)It takes forever to earn enough points to redeem, and it’s seemingly random how many points they allot you for walking.
2)The app really isn’t user friendly, I have no idea what I’m doing most of the time, a lot of pages don’t work well and then there’s no place to exit that screen so I have to force quit the app.
3)The wheel doesn’t work half the time. I use tickets to spin the wheel, I get a “reward” and then the app glitches and I never see my tickets back in my account or receive the reward, so it’s a waste of time.
4)The VR aspects don’t work most of the time either, which defeats the purpose.
5) And finally, my BIGGEST gripe of all is that when you redeem gift cards, it doesn’t work! The first time I redeemed a gift card in February, it did not work as promised, yet the points were removed from my account with no history of my redemption anywhere that I could find. I reached out to customer service and was told they were “backed up.” Either way, there still should’ve been at least a RECORD of my redemption, or somewhere that said “processing,” but nothing. I eventually got my gift card two weeks later after contacting them again. I redeemed another gift card this June, thinking that maybe they’d fix the issue by now. Wrong. Same thing, points gone and no proof of redemption. Reached out to customer service twice (and Jason Linton specifically) and haven’t heard a word back.
Don’t waste your time on this app, the rewards are few and far between and then you don’t even get them!! There are way better apps out there
