Horrible
Needed a new card they said it would be mailed out they never did can’t use the account closing down the account Monday called customer service just plain stupid do I want to come in no I don’t when the card should have been mailed also they offered my fiancé a credit card but not me and I am the primary account holder lol no thanks plenty of banks out there
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The update sucks
Bring back the graph
Holding my account hostage
Updated review: Centier won’t allow me to access my online account until I agree to only receive communications in electronic format. There is no option to decline agreement. I don’t live in Indiana anymore and mobile banking was the only way I was able to stay with Centier, but this shows me it’s time to find a new, more convenient bank.
Original review: I keep having random logins from strangers (!!!) and support has tried to be helpful but ultimately ineffective. I have changed my password multiple times. Even worse, I am supposedly set up for two-factor authentication and email notifications which do not actually happen. I am honestly kind of freaked out at this point and don’t know what to do.
Original review: I keep having random logins from strangers (!!!) and support has tried to be helpful but ultimately ineffective. I have changed my password multiple times. Even worse, I am supposedly set up for two-factor authentication and email notifications which do not actually happen. I am honestly kind of freaked out at this point and don’t know what to do.
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Super easy to navigate.
Great bank.
Widget/ UI
The removal of the widget, was a terrible idea. The convenience of being able to see your balance and only your balance with no compromising details can’t be understated. Secondly the new UI is overly complex, while have more options sounds nice, most are niche at best and intrusive at worst.
App not working
This app won’t work no matter what I do this is ridiculous what good is it if it won’t work
Bad security features
I keep having random logins from strangers (!!!) and support has tried to be helpful but ultimately ineffective. I have changed my password multiple times. Even worse, I am supposedly set up for two-factor authentication and email notifications which do not actually happen. I am honestly kind of freaked out at this point and don’t know what to do. Otherwise the app is pretty good.
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.
it's always in accurate it is never what's supposed to be
What happened to Face ID?!
Please bring Face ID back to this app for IPhone.
The new update is a huge hassle
I typically love my bank, BUT the newest update has limited how much money you can transfer from account to account. This is a huge problem for my husband and I. He generally sends me 965$ to pay our rent and now he cannot send more that 500$ a day. There’s nothing the store can do to help, other than tell us to go pull cash and deposit into my account. Throws a huge wrench in things for us. There never was a limit and I hate this.
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The worst ever app
This is the worst ever app for digital banking. No support whatsoever. Asked question on Feb.2022 and at March 30 2022 still no answer or resolving a problems.
Most useless layout, which doesn’t make a sense.
After “great” update I lost track of my payments. They just disappeared. Contacted support, never got answers .
Good bank, worst on-line banking.
Because of that I going to change bank, thanks developers.
Would not recommend.
Most useless layout, which doesn’t make a sense.
After “great” update I lost track of my payments. They just disappeared. Contacted support, never got answers .
Good bank, worst on-line banking.
Because of that I going to change bank, thanks developers.
Would not recommend.
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Money transfers not showing
My husband transferred money to my account but it wasn’t showing in my account. When I called the bank they said it was showing on their end and didn’t know why our apps weren’t reflecting that. It would be nice if the app would show what was transferred and what is available in each respective account. The money took three days to transfer which, I guess, I understand, but not reflecting the transaction in our accounts is a flaw on the apps part.
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Awful
I have been a customer for many years and have used online banking since it started. Latest update is awful. More complicated and will not allow me to use my phone security features and I have to sign in every time I use the app. Everything takes longer to find and takes longer to complete.
Awful update
The update totally ruined a perfectly good app. It went from easy-to-use and intuitive to a hard-to-navigate mess. It takes too long to find info. It can’t remember me - and constantly wants to confirm my identity by sending a text to my spouse’s phone. It was nice being able to check my balance, pay bills and make transfers. It’s practically useless to me now.
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Can’t log in
Ever since the update I haven’t been able to log back into the app to check any of my accounts. This update is absolutely horrible. I miss the old app already
THE WORST UPDATE I HAVE EVER HAD
This app literally did not need to change a THING about the layout. This update is the MOST confusing and useless layout update I have ever had on an app. And this is not the app to make confusing. I am highly considering setting up a different bank account so I can pay my bills easily and know everything is working properly. 5 stars so I can tell everyone how bad this app is now. Truly deserves a -1 star
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Disappointed.
Use to love the old version. Now my bank is having connection issues. Deleted all my accounts set up in the app. Having a hard time understanding how they thought this version was better.
Upgrade
Massive improvement this month. Big fan of the changes
Needs work
The old app worked great. This one has problems when trying to deposit checks. After you take a picture of the check, the app signs you out. You can not deposit checks.
Please fix
Centier. I have been a customer for a very long time. Please fix the app. So much harder to navigate and pay bills or set up and edit reoccurring bills.
I really miss the old app. Very disappointed with this one. 🥲
I really miss the old app. Very disappointed with this one. 🥲
