Mobile app
Love the app. Makes it easy to keep track of transactions
App
It’s great
App is very convenient
I love that I can make deposits on the app, as well as print my e-documents.
Bill pay
I love that I only need to put in the amount of the payment. Everything else is filled in for me. Much easier than old app. Thanks
Bill Pay Needs a Comment Section
My biggest issue with the app is the bill pay feature. There’s no comment or memo section when making a payment, which is a major problem when paying toward a loan.
For example, if I want to make a payment specifically toward the principal of my loan, there’s no way to communicate that through the app. It would be extremely helpful to have a comment/memo field where users can specify how they want their payment applied.
I really like the convenience of the app, but adding this feature would make bill pay much more useful and give customers better control over their payments.
If this doesn’t change soon I may be forced to switch banks.
For example, if I want to make a payment specifically toward the principal of my loan, there’s no way to communicate that through the app. It would be extremely helpful to have a comment/memo field where users can specify how they want their payment applied.
I really like the convenience of the app, but adding this feature would make bill pay much more useful and give customers better control over their payments.
If this doesn’t change soon I may be forced to switch banks.
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