App no longer supported
First Merchants combined the business and personal mobile banking apps and this Business app is no longer used. This app does not inform the user when you try to use it. It just tells you your USER ID is wrong. I wasted an hour trying to make it work. Other people
had the same experience. It would be nice for the app to be updated to notify users not to use it any longer.
had the same experience. It would be nice for the app to be updated to notify users not to use it any longer.
Show more
Bank for business
Easy to use, great service.
Good luck logging in
No matter what we do we can never log into this app. Oh my God, I hate First Merchant’s Bank. I wish they’d never bought our old bank.
This app is awful
For a bank that makes millions of dollars how do they have an app this bad. Not only do I have to log in with a physical password everytime(no face recognition) it also asks for my company ID every single time. And guess what, if you leave the app for even 10 secs to do something else, it logs you out and you have to do it all over again! Then when I’m actually in the app, my balance just doesn’t show, it’s always “N/A”. Then the employee at the bank says that their personal banking app is better, open an account and you can see your business balance there quicker. No, I’m not opening another account with you as a band aid for your awful app. Biggest joke of a banking app I’ve ever seen.
Show more
This app is awful
For a bank that makes millions of dollars how do they have an app this bad. Not only do I have to log in with a physical password everytime(no face recognition) it also asks for my company ID every single time. And guess what, if you leave the app for even 10 secs to do something else, it logs you out and you have to do it all over again!
Then when I’m actually in the app, my balance just doesn’t show, it’s always “N/A”. Then the employee says that their personal banking app is better, open and account and you can see your business balance there quicker. No, I’m not opening another account with you as a band aid for yiur awful app. Biggest joke of a banking app I’ve ever seen.
Then when I’m actually in the app, my balance just doesn’t show, it’s always “N/A”. Then the employee says that their personal banking app is better, open and account and you can see your business balance there quicker. No, I’m not opening another account with you as a band aid for yiur awful app. Biggest joke of a banking app I’ve ever seen.
Show more
