First Merchants Mobile App Reviews: Is It Legit?

Customer Experience

Positive experience79.1% of reviews
Neutral6.7% of reviews
Negative experience14.2% of reviews

~ Based on 656 written reviews from the US App Store.

What users say about First Merchants Mobile App

Is First Merchants Mobile App Safe?

First Merchants Mobile App appears safe based on user ratings. AppsHunter Safety Score for First Merchants Mobile App is 95/100.

This assessment is based on 28,537 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 27,447 App Store ratings for First Merchants Mobile App.

Is First Merchants Mobile App Legit?

First Merchants Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for First Merchants Mobile App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Smooth!

Huge improvement and faster to navigate

Great

Great app

Easy to navigate

It opens quickly and is easy to use.

Worst

Worst bank and worst app ever

Awesome

Fast service

Speed and service

It’s the best thing smokin

Mobile Banking

I’ve noticed that the app allows for changes to your password with the help of some second factor authentication purposes, but for my purposes, it’s been unavailable to reset using my Norton Password Manager so that is frustrating

App

Yes

FMB bank

Love how it tells me my balance as soon as I pull money out or anything 👍 great banking app

Professional

First National had a hold on Old National and their website gave the impression that I was at arm’s length with both of them. But I knew I had to choose. I like the updated software! My mom knows the details enough to keep up with Dorothy if I run into the wicked witch again.

Bank

Very clear and easy to use and understand

Welcoming

Love the personal relationship that comes with the bank. They have plenty of options and have helped me build my credit.

Easy to use!

I have not had any barriers in the app that have been rectified quickly.

Mobile app

Love the app. Makes it easy to keep track of transactions

App

It’s great

App is very convenient

I love that I can make deposits on the app, as well as print my e-documents.

Bill pay

I love that I only need to put in the amount of the payment. Everything else is filled in for me. Much easier than old app. Thanks

Bill Pay Needs a Comment Section

My biggest issue with the app is the bill pay feature. There’s no comment or memo section when making a payment, which is a major problem when paying toward a loan.

For example, if I want to make a payment specifically toward the principal of my loan, there’s no way to communicate that through the app. It would be extremely helpful to have a comment/memo field where users can specify how they want their payment applied.

I really like the convenience of the app, but adding this feature would make bill pay much more useful and give customers better control over their payments.

If this doesn’t change soon I may be forced to switch banks.
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FMB Review

I love that I can consistently access my accounts and easily navigate through them to follow my finances day or night.

Need more info

I would like to see more transactions instead of looking at my statement the home page doesn’t go far enough on those