First Merchants Mobile App User Reviews

Customer Experience

Positive experience79.0% of reviews
Neutral6.9% of reviews
Negative experience14.1% of reviews

~ Based on 638 written reviews from the US App Store.

What users say

Is First Merchants Mobile App Safe?

First Merchants Mobile App appears safe based on user ratings. AppsHunter Safety Score for First Merchants Mobile App is 95/100.

This assessment is based on 27,899 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 27,447 App Store ratings for First Merchants Mobile App.

Is First Merchants Mobile App Legit?

First Merchants Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for First Merchants Mobile App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

FMB Review

I love that I can consistently access my accounts and easily navigate through them to follow my finances day or night.

Need more info

I would like to see more transactions instead of looking at my statement the home page doesn’t go far enough on those

Great online banking

The app does what it is designed to do and it is very concise and simple to use.

Easy to manage app

Love this app it’s easy to manage easy to understand. Great job.

Zelle

This is such a big help when I need to send money to someone! Thanks!

Appreciation

I appreciate the app and the ability to bank from a distance. I have stayed with First Merchants after they bought Monroe Bank & Trust, because they have been responsive to my requests and needs and have maintained good electronic banking and App.

Great App

Quite enjoy the upgrade of the app.

Customer

Liked it much better before the update/upgrade. Don’t like not getting notice anytime a transaction is made.

Great new app

The new First Merchants app is a great improvement over the old one. Thanks for updating.

Love

Easy to read and I love that I can click on a transaction to see details. Thank you

It doesn’t load.

I’ve had the app before and it worked just fine and out the blue it won’t load and sometimes I can’t even open it. Someone please show me how to fix it or how I’m doing it wrong!

Needs Improvement

When an activity is not allowed on the app, the query should result in a response”this request must be made in a branch.”

Amazing,Simple,Accurate

Recommend this bank for everyone!

Great Banking app

I like the changes to the new app.

Great Bank

Friendly and helpful employees who are knowledgeable and efficient!

So easy

Finally an updated app that doesn’t break what wasn’t broken. Updated with running balance and ease of access. Nicely done.

Good app

It’s a good app and easy to use

App

Like it so much better. I like that it show’s balance after each transaction

Best bank

Good banking system. Easy to navigate with.

Face ID is a HUGE hassle

The app will not allow you to enter the password. It always wants Face ID. I just want to enter the password. I get kicked out of the app and can’t get in without calling or going into a location. And the customer service has banking hours too so if you get kicked out of the app after hours you are out of luck until the next day. HUGE HASSLE!
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