Helpful
I believe I’ve had this account for over 20 years. At my age, I’m having problems understanding what and how to do to keep my account in order. They have also answered my questions.
The only issue I’ve had about managing my account is that I used to be able to go into my account, pull up current transactions (print them and paste them complete with the account balance total for each entry to a spreadsheet). I’ve not been able to do that for the past several months. Staff has tried to tell me how to arrive at that setting - Perhaps again I just don’t understand some of the words and totals.understand, but I can’t get to that state.
The only issue I’ve had about managing my account is that I used to be able to go into my account, pull up current transactions (print them and paste them complete with the account balance total for each entry to a spreadsheet). I’ve not been able to do that for the past several months. Staff has tried to tell me how to arrive at that setting - Perhaps again I just don’t understand some of the words and totals.understand, but I can’t get to that state.
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It won’t stop asking
They always fix every problem that I have and have crazy good security and take care of issues if someone gets the credentials to take your money. And customer service is top notch.
Experience: If you value your banking experience, take my word for it, SFB is for you
The most friendly staff, knowledgeable tellers and all around pleasurable banking experience.
Best bankers best bank
Star Bank has all the technology and services expected. However, as a company, Star Bank has something more important. A core business model of the best people to bridge the gap between the company and its customers. Deb Durnell is such a brilliant example. She is a highly knowledgeable personal banker who has always been available to me. She is the reason most of my banking decisions are with Star Bank. Investing in their people, Star invests in their customers providing the best possible services and the people to provide those services.
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Bad review
Very unreliable. Have to remove & get app anew OFTEN!!!!!!
