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ProFed Digital Banking

ProFed Digital Banking

ProFed Credit Union

72 ratings
54 reviews
🔧 Utilities
💰 Finance
Free

Details

Released
November 1, 2021
Updated
October 22, 2026

Features

Developer

ProFed Federal Credit Union
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ProFed Digital Banking screenshot #1 for iPhone
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ProFed Digital Banking screenshot #9 for iPhone
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About

Manage your finances conveniently with this digital banking application. It offers secure login options, quick balance checks, fund transfers, bill payments, and mobile check deposits. The app also includes accessibility features for a broader user base.

✓Secure Touch ID/Face ID login
✓Quick Balance viewing
✓Fund transfers
✓Mobile check deposit
✓Bill pay
✓Accessibility features
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What users say about ProFed Digital Banking

Reviews of ProFed Digital Banking are mostly negative: the Finance app is rated 2.6/5 from 72 App Store ratings. What users like most: staff willing to help, face ID added (for some). Top complaints: app flat out doesn't work, login issues frequent. Summarized from real user reviews.

Positive things

  • 👍Staff willing to help
  • 👍Face ID added (for some)
  • 👍Love the new look (for some)
  • 👍Easy to register and navigate (for some)
  • 👍Love seeing all accounts with one login (for some)
  • 👍Saving jar concept liked (for some)

Negative things

  • 🐛App flat out doesn't work
  • 🐛Login issues frequent
  • 🐛Error messages common
  • 🐛Clunky and non-native feel
  • 🐛Information density low
  • 🐛PDFs no longer accessible
  • 🐛Minimal features
  • 🐛Outdated feel
  • 🐛Convoluted mess
  • 🐛Bill payments overcomplicated
  • 🐛Scrolling required for basic info
  • 🐛Interface not user-friendly
  • 🐛Mobile deposit difficult
  • 🐛No Face ID on newer iPhones
  • 🐛Transactions unclear
  • 🐛Server errors common
  • 🐛Glitchy and disorganized
  • 🐛No time stamp on debits
  • 🐛Pending transactions require extra clicks
  • 🐛Savings jar feature not working
  • 🐛Cannot hide specific accounts
  • 🐛Locked out of account
  • 🐛Cannot sync with other apps
  • 🐛Downgrade from old app
See all reviews
+1

What's New in ProFed Digital Banking

2026.9.4

October 22, 2026

General bug fixes and performance enhancements

User reviews

Most RecentHighest RatedLowest Rated

Never use this bank

Worst bank ever, don’t use
PSPro fed sucks

Login

Login takes several more steps than usually necessary.
PPofferle

Poorly maintained

App issues, always says error something went wrong but never says what. Can’t login, looking at moving banks.
TTravisAce

Use a different bank

app flat out doesn’t work half the time, new issues with it every week: new one is I can’t type on the login screen unless I click login 50+ times. Absolutely ridiculous. I’ve considered changing credit unions just cause their app is that dysfunctional.
LLoudc47

Response from developer

Hi there, we apologize for the issues you are experiencing with the app. Please contact us at 260-373-1633 so we can better assist you.

PDFs No Longer Accessible

We used to be able to open PDFs in the app. Something changed and no longer can do so. How can you have a banking app where you can’t access bank statements? Embarrassing
Rryannd

Response from developer

Hi there, we apologize for the issues you are experiencing with the app. Please contact us at 260-373-1633 so we can better assist you.

See 49 more reviews

Developer apps

ProFedCards
ProFedCards

ProFed Credit Union

💰 Finance

(95)

Free
See developer apps

User experience

🐞

Reported Bugs

20 issues

App issues, error messages

Bug

Cannot type on login screen

Bug

PDFs not opening

Bug

Login takes multiple steps

Bug

App not working half the time

Bug

Login screen requires repeated clicks

Bug

Error: something went wrong

Bug

Cannot sign in after updates

Bug

App crashes or freezes

Bug

Server errors preventing login

Bug

Mobile deposit not working

Bug

Camera access denied for mobile deposit

Bug

No Face ID on iPhone 14/15 Pro Max

Bug

Card not showing for account

Bug

Application error on login

Bug

Transactions unclear, no last 4 digits

Bug

Cannot sync with Trubill

Bug

Cannot verify identity for new account

Bug

Savings jar reverts to wrong account

Bug

Cannot hide specific accounts on iPhone

Bug
✨

Requested Features

13 requests

Improve login process

Feature

Restore PDF access

Feature

Add Face ID/Biometric login for all devices

Feature

Improve information density

Feature

Make app feel more native

Feature

Improve mobile deposit functionality

Feature

Allow hiding specific accounts

Feature

Improve transaction details (time stamp, clarity)

Feature

Fix savings jar functionality

Feature

Allow rearranging account order

Feature

Sync with budgeting apps like Trubill

Feature

Allow users to hide specific shares

Feature

Set up savings jar for multiple debit card accounts

Feature

FAQ

What can I do with the ProFed Digital Banking app?

The app allows you to securely sign in, view account balances and transactions, transfer funds between accounts, make loan payments, deposit checks, pay bills, and access statements. It also offers quick balance viewing without signing in and on your Apple Watch.

Is the ProFed Digital Banking app free to use?

Yes, the ProFed Digital Banking app is free to download and use. There are no in-app purchases or advertisements mentioned.

What accessibility features are available?

The app includes full neurodiverse features, with options designed for epilepsy, dyslexia, color blindness, and visual sensitivity. It also offers left/right-handed modes for user preference.

How do I sign in to the app?

You can sign in securely using Touch ID or Face ID for quick and convenient access to your accounts. The app also provides a Quick Balance feature to view balances without a full sign-in.

Who is this app for?

This app is designed for members of ProFed Credit Union who want to manage their banking needs on the go. It is particularly beneficial for users who value quick access to information and enhanced accessibility options.