Centier Bank Reviews: Is It Legit?

Customer Experience

Positive experience40.0% of reviews
Neutral10.0% of reviews
Negative experience50.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Centier Bank Safe?

Centier Bank does not appear safe based on available data. AppsHunter Safety Score for Centier Bank is 45/100.

This assessment is based on 174 user ratings, with an App Store average of 2.1/5.

Safety Analysis

28.6% of ratings point to a safe experience
3.0% of ratings suggest some concerns
68.4% of ratings point to a risky experience

~ Based on 133 App Store ratings for Centier Bank.

Is Centier Bank Legit?

Centier Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Centier Bank is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Honestly a great banking app

At first I was unsure, but now that they have mostly fixed the bugs/glitches, it is smooth! I like the clean layout, and the credit score viewing!!!!
Everyone with negative reviews - chill. Give it a chance!

Centier Review

This app is so easy to use. Those that have rated it poorly don’t seem to follow instructions. Feel free to call me if you need help typing in your password.

New app

The rollout was a little rocky at first, but the new app and its update is easy to use and I appreciate the bigger font. The email correspondences from Centier clearly outlined all the steps you needed to take.

New and Improved!

Centier Bank did a great job sending multiple emails in advance with all the instructions on how to log in and transition to the new app! The new updated app is easier to use and also shows pended transactions, which is nice to see.

Fix this fast

This new app will not allow me to view my transactions in my account. all i see is the balances on the main page and when i try to open the individual account page literally nothing happens.

Disappointed

Nothing. Followed the instructions, I can log in online (browser) and view my accounts, but when I open and log into the app it’s blank. No account information, only option is “open an account”, and I get a wierd error when I try to view my personal info (which also displays nothing).

It has to improve, but…

It’s glitchy and about half the time I have logged on so far , it doesn’t actually show my accounts. I know it’s a new app…but it’s a banking app and really has one important job…to show me my accounts. Really frustrating to have no access to banking for 2-3 days while things were being upgraded and now still seeing problems. Might be a sign that a smaller bank like this just doesn’t have the resources to keep up with technology expectations.
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Is It Better??

Small inconvenience to reset, okay that’s fine. The transfer option is a downgrade. I have not been able to view my checking & savings account since first login due to an “error.” At least we got Zelle!

Old app was better

I can only check my balance it seems like once a day? Every other time I try and check my account balances it shows a blank screen no matter how long I wait. It takes forever to load and the transfer funds tools are way slower.

Terrible App update

I love Centier - loyal customer. But this new app is terrible! Half the time I can’t get in, and when I do the layout is visually ugly, my accounts don’t load on the front screen all the time, they are ordered different and I can’t change them, balances are not updating like they should. Even something like an internal transfer is a chore.
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Is this 2026 still?

We waited all weekend for this?
It feels like the stone ages of apps. Extremely blank layout that’s very slow at signing in. When you do get in it’s a long pause between each page.
Update: I may leave Centier over this, and I’ve been with them for more than 25yrs.

How did the app get worse?

This app is so slow, it takes years to load anything. My accounts don’t show up until I press the personal finances option which then takes me to a website to show my account balances. Please revert back to the old Centier app or release an update.

NEEEEEDS to be fixed

I know it’s just getting started and I love banking with Centier, but if my account gets overdrafted because I can’t log into this broken app I’m gonna be so frustrated :,) this app is so buggy so far and needs to have some serious work done. Also, the two factor authentication for EVERYTHING is maddening. I loved the old app for how quick and easy it was to use.
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Hate it!

They really should have left well enough alone. This app is horrible and I’ll be switching banks tomorrow. I wasn’t able to access my account for days for the bland experience? On top of that I’m getting error messages on every attempt to use the app. Been with Centier since 2008. It’s time to go!

Already love it!

Just got the app, and i like the way it’s set up, it’s easy to navigate. In my opinion easier then the last app

Yet Another Obstacle

I am entering all of my information as asked to and it will not me sign in. There was no valid reason for making all of Centier Bank’s customers sign up for some new app when the original was working as needed. Thank you Centier for adding another problem to my life.

Update is Terrible

The new app has less user interface then before. You can’t move your accounts around to the order in which you want them. When transferring between accounts it now doesn’t show the last 4 of the account number just the balance so you have to know the balance to transfer to correct account. I think they went backwards
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Potential improvements

Firstly this new app is much cleaner than the last, much more streamlined and efficient and professional. I would recommend adding a dark mode option being it’s a bit of a flash bang with the all white UI, and maybe a dark mode app icon as well. But truly the thing I have missed most is the widget feature from 2 app updates ago. Just having the ability to easily and reliably see balances at a glance was extremely convenient. I know this is very early days and do very much like the direction being taken with this new app.
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New & Improved

The new & improved app from Centier is truly new & improved! Zelle, credit score, and easier to read and navigate too. I like this app more than the previous one. Well done, Centier!

Best Bank

I’ve banked with Centier for years and the mobile app is what I open most days. Mobile deposit takes a stack of checks in one sitting, and I can pull up the check images later if I need them. Bill pay is straightforward, and person-to-person payments land fast when I’m splitting something with family. The part I use more than I expected is card controls: I can turn the debit card off, change the PIN, set a travel notice, or lock it down if I misplace it, without calling the branch. Alerts are easy to turn on so I see charges as they hit. It’s free, it stays logged in reliably on my phone, and it feels like the same local bank, just on the go. Not flashy. It does the banking.
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