VERY Frustrating / Debit Card Notifications TERRIBLE
Ever since the “Upgraded new app” no matter if I enable all notifications for my debit card I cannot get it to provide the information the old app would before. It will NOT provide through text OR the app itself the vendor a debit card is used at or the amount. It simply goes “New activity occurred from a recent online banking session…”. It does this every time and no matter what setting I change it won’t do it like the old app would. The old app would actually tell you the vendor and amount etc. through a text to your mobile phone and reading other reviews this is a feature that I don’t understand why it had to be changed. Don’t change something that worked so good before. It is infuriating as a user to deal with knowing how much better it was before.
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New update is terrible
Centier had a great app before. But the bank went offline for a week to rollout this terrible update that makes online and the app almost impossible to navigate. It isn’t user friendly, it isn’t visually pleasing one bit, and they removed the option for dark mode. They also eliminated a lot of features customers had access to previously. If Centier updates the app again to make it user friendly again and add dark mode again, I’ll change this rating.
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GARBAGE
New updated still has terrible app functionality. The UI is still so outdated and glitchy. This “update” didn’t do anything but cause annoyance and keep an old UI. And WOOOOOW Zelle finally works, as if every other bank isn’t already able to work with Zelle. Does Centier want a participation trophy or something. Leading us through logging into a new app like they did something new and special when nothing really change and still a sucky app
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Good, but needs some improvements
This app is pretty great, I am very happy about the zelle option especially since thats what my family primarily used for sending each other money. Granted, some things could be fixed. One thing I would love to have back is the transaction alerts, especially through text. In the old app, if set right, I’d get a notification for each transaction made rather than just an update on my total balance every day. I prefer this because it is easier to keep track or what I received or spent, and also because it may make it easier to identify if my card could have been stolen or used without my knowledge. I also mourn the lack of dark mode. Aside from that, I think this new app is pretty nice.
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Honestly a great banking app
At first I was unsure, but now that they have mostly fixed the bugs/glitches, it is smooth! I like the clean layout, and the credit score viewing!!!!
Everyone with negative reviews - chill. Give it a chance!
Everyone with negative reviews - chill. Give it a chance!
Centier Review
This app is so easy to use. Those that have rated it poorly don’t seem to follow instructions. Feel free to call me if you need help typing in your password.
New app
The rollout was a little rocky at first, but the new app and its update is easy to use and I appreciate the bigger font. The email correspondences from Centier clearly outlined all the steps you needed to take.
New and Improved!
Centier Bank did a great job sending multiple emails in advance with all the instructions on how to log in and transition to the new app! The new updated app is easier to use and also shows pended transactions, which is nice to see.
Fix this fast
This new app will not allow me to view my transactions in my account. all i see is the balances on the main page and when i try to open the individual account page literally nothing happens.
Disappointed
Nothing. Followed the instructions, I can log in online (browser) and view my accounts, but when I open and log into the app it’s blank. No account information, only option is “open an account”, and I get a wierd error when I try to view my personal info (which also displays nothing).
It has to improve, but…
It’s glitchy and about half the time I have logged on so far , it doesn’t actually show my accounts. I know it’s a new app…but it’s a banking app and really has one important job…to show me my accounts. Really frustrating to have no access to banking for 2-3 days while things were being upgraded and now still seeing problems. Might be a sign that a smaller bank like this just doesn’t have the resources to keep up with technology expectations.
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Is It Better??
Small inconvenience to reset, okay that’s fine. The transfer option is a downgrade. I have not been able to view my checking & savings account since first login due to an “error.” At least we got Zelle!
Old app was better
I can only check my balance it seems like once a day? Every other time I try and check my account balances it shows a blank screen no matter how long I wait. It takes forever to load and the transfer funds tools are way slower.
Terrible App update
I love Centier - loyal customer. But this new app is terrible! Half the time I can’t get in, and when I do the layout is visually ugly, my accounts don’t load on the front screen all the time, they are ordered different and I can’t change them, balances are not updating like they should. Even something like an internal transfer is a chore.
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Is this 2026 still?
We waited all weekend for this?
It feels like the stone ages of apps. Extremely blank layout that’s very slow at signing in. When you do get in it’s a long pause between each page.
Update: I may leave Centier over this, and I’ve been with them for more than 25yrs.
It feels like the stone ages of apps. Extremely blank layout that’s very slow at signing in. When you do get in it’s a long pause between each page.
Update: I may leave Centier over this, and I’ve been with them for more than 25yrs.
How did the app get worse?
This app is so slow, it takes years to load anything. My accounts don’t show up until I press the personal finances option which then takes me to a website to show my account balances. Please revert back to the old Centier app or release an update.
NEEEEEDS to be fixed
I know it’s just getting started and I love banking with Centier, but if my account gets overdrafted because I can’t log into this broken app I’m gonna be so frustrated :,) this app is so buggy so far and needs to have some serious work done. Also, the two factor authentication for EVERYTHING is maddening. I loved the old app for how quick and easy it was to use.
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Hate it!
They really should have left well enough alone. This app is horrible and I’ll be switching banks tomorrow. I wasn’t able to access my account for days for the bland experience? On top of that I’m getting error messages on every attempt to use the app. Been with Centier since 2008. It’s time to go!
Already love it!
Just got the app, and i like the way it’s set up, it’s easy to navigate. In my opinion easier then the last app
Yet Another Obstacle
I am entering all of my information as asked to and it will not me sign in. There was no valid reason for making all of Centier Bank’s customers sign up for some new app when the original was working as needed. Thank you Centier for adding another problem to my life.
