Central Bank Illinois Mobile User Reviews

Customer Experience

Positive experience65.0% of reviews
Neutral10.0% of reviews
Negative experience25.0% of reviews

~ Based on 20 written reviews from the US App Store.

What users say

Is Central Bank Illinois Mobile Safe?

Central Bank Illinois Mobile appears safe based on user ratings. AppsHunter Safety Score for Central Bank Illinois Mobile is 96/100.

This assessment is based on 1,709 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 1,710 App Store ratings for Central Bank Illinois Mobile.

Is Central Bank Illinois Mobile Legit?

Central Bank Illinois Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Central Bank Illinois Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very Satisfied

I live in Overland Park, Kansas (formerly GENESEO, Illinois. When we relocated to Kansas, I left a few “business notes” at GENESEO because I knew several key and reliable employees. Despite the geographical challenges, Central Bank, their employees and their online web site have continued to make my life easy to pay, transact and borrow via their online conveniences

Mark Mossbarger, Dawn Adam’s and Nancy Jackson notably standout as dedicated employees that make my banking transactions simplified
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Easy to use

This app is so easy to use. The bank itself is outstanding. The staff is so friendly and helpful. I’d bank no where else.

Best banking

I’ve traveled and banked at various banking locations and with different corporations.
Central Bank Illinois is the most comprehensive Customer oriented banking service on the market.
Other banks are impersonal and lacking the technical convenience available for a life on the go.
I’m never leaving.
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Isn’t working

Since the update, it doesn’t work any longer

Love CB of Illinois

I love the bank and the apps. So user friendly and all staff at oregon branch are incredible

Transfer

So convenient to be able to transfer between accounts in 30 seconds.

Easy to navigate and use

Very user friendly!

App is worthless

Need to be able to add payees on the app as well as add more functional payees to base list. Cefcu, State Farm Bank and Denver community credit union are 3 I needed to add. Not one came up online. I am withdrawing my direct deposit to another bank and will only be using to pay singular loan I hold with Central Bank. My only regret is I wish I had known before moving my auto withdrawals over. Probably 25 hours of my life wasted.
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Updated iPhone

I just updated my phone a week ago and now my app won’t open for more than a second and then closes. Therefore I can’t do any mobile banking now.

Very Efficient

I was never good at remembering how to endorse the back of the check and your step by step process helped me get it right the first time. Thank you.

My favorite bank.

Central Bank does everything right. Great people who care, know their jobs, are always bending over backwards to be helpful. Best Bank!
Emery Harmon
Oregon, IL

Face recognition software

I recently got a new phone and am not able to access app as easy without facial recognition. I hope it is in the works!

Thanks

Viewing check images

Many times issues with check images loading properly

Yes!

Works with my iPhone 5 SE. nice to have this option. Thanks!

Update

App was good when I could use thumbprint. The App needs to have facial recognition now.

Doesn’t work on new iPhone

Had to get a new iPhone and the CBIL APP doesn’t work on my new iPhone.

New Phones

Doesn’t work when you get the new phone. Found if you delete the app and reload it, it will work again.

Horrible

This is a horrible app, period. It consistently informs me the network is busy or an unknown error. What is going on Central Bank???? Get your ducks in a roll and fix this horrible app.

Not iPhone 8 compatible?

Crashes before it even gets past the opening load screen. Didn't have that issue prior to upgrading to the iPhone 8 from an iPhone 7.

Doesn’t work with iPhone 8 or above

I loved the app until I got a new iPhone. The app will no longer load with an iPhone ate. When inquiring at the bank I was told that the app doesn’t work with any new iPhones. It’s been a couple of weeks and I haven’t seen any updates made to the app. Very disappointed!