Great app but
I frequently get logged out of the app in the middle of making a deposit or even checking account transactions. Sometimes even as I log in I get a message that I have been logged out.
🤙🪼
Very good bank; love the credibility & reliability
Checking & Saving
Would Like to use iPad horizontally when checking accounts online. After the last update that feature was lost and has not been restored!??!??
Super easy and fast App
I love using this app! It is fast, efficient and easy!
Tekeze Kalifa
Best Bank ever ❤️
Great Bank!!! Great App!!
Works perfectly!!
Frustrating
Online Banking:Each individual function requires separate registration. For business accounts, the options are notably limited; for instance, it is only possible to send money via mailed checks through the bill pay feature. Electronic transfers to external accounts are not permitted. When attempting to access your account, users are provided with a username that cannot be changed. Access through a web browser you can not access to the business accounts, requiring the use of the personal online platform instead. Additionally, when attempting to pay bills via a mobile device, the system instructs users to use a tablet or web browser. Furthermore, attempting to make bill payments from a tablet results in blockage. Using a web browser for bill pay does not allow setting up electronic transfers; only check payments are possible. This process is highly frustrating and difficult to navigate, especially regarding general information. The only effective method to resolve issues is through customer service, which, although responsive, lacks comprehensive explanations about the reasons behind certain restrictions. For example, when inquiring about bill pay options, I was told that electronic transfers to an account would be possible; however, the system only permitted sending checks by mail.
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Love this bank
Always friendly and courteous. They go out of their way sometimes to help us.
I’ve banked with them for over 15 yrs!
Great bank to work with. Wonderful employees, very friendly and helpful. Would recommend.
Easy to work with
Coming back to Central bank we can’t find any other bank on this planet that works well like yours
Appreciation
Thanks for the service
Updates?
It looks like last App update was 6 months ago-?? Is this
App compatible with new ios updates? I have had a couple of glitches since 18.3 update
App compatible with new ios updates? I have had a couple of glitches since 18.3 update
Transition
We have transitioned from BMO to Central Bank Iowa and Central Bank has help us make a smooth transition, have been helpful over the phone and in person teaching us how to maneuver around in the online banking app. Looks like we will very satisfied with banking at Central Bank Ankeny. Derek and Ben have been a joy to work with, so much smoother to transition then we thought it would be. Thanks
Paul and Cindy Johnston
Paul and Cindy Johnston
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Resolution and Support
Encountered a problem dealing with a payment to a third party. Logan worked with me to resolve the issue and ease my mind.
Central Bank review for app
This app is very easy to use! I just got done transferring money from savings into checking in a matter of minutes. The money will be in my checking account very soon 😊
The only drawback is I cannot see my credit card information on this app. I would highly recommend the app to customer of, Central Bank!
The only drawback is I cannot see my credit card information on this app. I would highly recommend the app to customer of, Central Bank!
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Deposit
The old deposit function worked much better
App still has bugs
Ever since the app was upgraded a month or so ago, I continue to run in to multiple problems where it will error out and lock me out of app. Today it happened after making an account transfer. It’s happened multiple times over multiple days. Very frustrating.
The ultimate banking experience
From day one the people in this bank have gone above and beyond to let me know I am important to them, that my financial matters are safe in their hands goes without saying. They are top notch, easy to talk to caring and helpful without fail each and every interaction.
Thank you all for all you do everyday.
Thank you all for all you do everyday.
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A bank that’s with it!
A bank big enough to do about anything asked of it, but with small town hospitality!
New version is terrible
The way they changed the layout on the app makes everything harder to do. Also, everything feels less fluid and way laggier.
