Payments
All of a sudden I’m not able to see any of my past payments and it’s strange how my bill jumped up $3000 more
The label should be Central Hudson, utility gangsters and strong armors
I am a disabled veteran, medically approved nothing to hide made ferocious attempts, and because I was in the hospital too long they threatened me constantly turning my electricity off. Thanks to some beautiful friends of mine. They helped me out and they still harass me for minimal amount after I was released
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Viewing Bill
I repeatedly am unable to view my bill in the app. Since I’m signed up for paperless billing this is my only option.
useless
cant even login keep getting errors with the code They send me??
Not Functional in the Slightest
I set up the app for the first time in 2022. I have since moved to a new apartment, but the app only shows the place that I haven’t lived for 3 and a half years! I stopped service at that location in 2023, but the app won’t let me do anything for my new address. And trying to use the website on mobile? Just as terrible of an experience. For how much Central Hudson charges all of us for service, the least they could do is have a functioning app or a website that works on mobile.
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Scammers and thieves
The app is ridiculously clunky and it’s completely impossible to talk to anyone but a robot at this company so if they mess up or over charge you (which they will!!!) You’re screwed. I hate central Hudson with a burning passion. LET ME SPEAK TO A HUMAN BEING!!!!!!
Can’t pay bill on app
I always have to call to pay the bill I don’t see the point in having the app or the option to pay if I can’t.
Garbage
Worst utility company ever
Confusing
Might be a bug or glitch but it is very tough looking for the amount due for the month as it read “$0.00 due now” on the “Account page” and the payment agreement just says $10. 🤷🏾♀️I’m just going to follow that. not my mistake, yours.
Horrible app
My account is no longer shin the app for some reason. I tried to select Delete Profile to try to add it back but the Delete Profile button doesn’t work. This is on top of Central Hudson reading my electric meter incorrectly three months out of the last five month. Do better Central Hudson.
Payment tab
The tab that lets you see your payments tends to not work. Id like to see that my payments are filed in your system. But that tab has pretty much been useless since I’ve used your company. I live with a roommate so I’d like to see if he’s paying his half and or the late fees he might be accruing.
App sucks
This app is horrible
Non functional App
I’m paying 3x more in 2026 than 2025 for “delivery” and all I get is a broken app. We need HVPA to replace CH.
Terrible
The app doesn’t even open when you download it. And you guys are terribly overpricing people. A two bedroom for 900$ a month in electric for one person should NEVERRRRR be. Shame on you central Hudson.
Web app
Difficult to sign in and pay bill can’t navigate to change password. Terrible
Bug
Every time I press the account icon.. the app kicks my out and I have to sign in again
CH. HORRIBLE
All around trash company
App
Never works
Worthless
This app is so slow. I feel like I’m on dial up it crashes when I wanna look at my billing. It can take up to a minute for the sign in to stop buffering and actually “sign in”! Before you ask me to email you more information, Central Hudson, remember that I don’t work for you and you’re not paying me for my information. But if you want to, we can negotiate an hourly payment for me to test your app.
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Awful and useless
The app keeps bringing up the wrong account. Won’t allow me to update to the correct one and and changes I try to make it walks em through a long q& a then boots me off and shuts down. Can this company get anything right? It also pretends that every nickname is taken but that’s bs because I did a series of number and letters and it said that was taken. Such bs.
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