New App
This app is so frustrating. It is so slow when it works. Usually it just freezes altogether. The concept for the new app is great but the execution is lacking.
It’s pretty good
I wasn’t a fan of the new version’s design at first, but it’s much easier to use and I appreciate it much more. I’ve had errors in loading account information twice where I had to actually go to the bank to transfer funds, but it’s mostly better and easier to use.
Junk……….
Hasn’t worked in days. Would be nice to be able to use bill pay😡
Garbage
I love Norry bank, so this review is in no way a reflection on them or their employees. That said, the new app that they’ve implemented is garbage. From the constant “verification” requests, to the app freezing, it is utterly exhausting. If I open the app 5 times, there will be an issue 4 times. Whatever high school student made this as a school project should be thrown out of computer class, and perhaps focus on industrial arts or music.
Show more
Functional, but needs work.
The app itself is fine. I don’t like that i have to login every single time but face ID helps. Besides that, the widget does NOT work, which means I have to log in every time I just want to check my balances. Wastes a lot of time that way, I hope they fix that.
Response from developer
Thank you for your feedback. We take your privacy and security very seriously, which is why you’re being asked to login every time. You can enable fast balances on your mobile device, which allows you to view your account balances from the login screen without entering your user ID and password. Please call us at 888-877-6623 or send us a secure message through your online banking for further assistance.
I hate using the new Norry App.
This isn’t an app anymore. It’s a website. It’s frustrating and complicated to use. This “app” is not user-friendly. There is nothing quick about using this app. I don’t have time to spend typing in all my login information AND a six-digit passcode that Norry sends me.
Not an app
This “new” updated app is no longer a user friendly app. It’s a website trying to be an app. No quick code to quick view online. Anytime you want to log into the app, you have to type in your complete and long regular password and the. request a one time access code to be emailed or txtd to you to verify it’s you. Once you’ve finally waded through that, it just loads and loads before loading a very confusing, jumbled, too much information page that is basically like a website. I can understand all the steps if I was on the website but an app is not supposed to run like that. Wish they’d never updated the app because it was certainly not an improvement.
Show more
Mobile deposit
Tried to do a mobile deposit, but wasn’t showing anywhere to do it. Called support and they didn’t know and sent me to North’d National support. They had to then add it on my App somehow.
So I was then able to make a mobile deposit of a check, however, 1 day later it is still not showing in my account. I messaged twice about this and still no response. Not sure where my deposit went??? Better soon get a response!
So I was then able to make a mobile deposit of a check, however, 1 day later it is still not showing in my account. I messaged twice about this and still no response. Not sure where my deposit went??? Better soon get a response!
Show more
App deficiency
A certain store is trying to steal from me and I’m receiving no response to my in-app messages. If it is not resolved tomorrow I will assume the bank is complicit. Stressful and disappointed.
Quick access code.
This app is horrible please bring back the quick numerical code. We do not use facial recognition and can’t stand having to put our password in every time.
Bill pay
There is not an area to write a memo. Would like to pay R/E taxes for several parcels however there is no memo area to reference the parcel #’s. That’s an issue.
User Friendly New App
and
Unhappy
The new app is horrific, you can never log on. Takes days and days for withdrawals to come out of my account. This has been the worst banking week of my life. If things aren’t better we are with drawling our account
New app Norry Bank
Issues with mobile check deposits reported twice via send message, once via phone call, the resolution delete & reinstall the app, I did this 6 times, restarted my phone you name it, still no ability to deposit via mobile app! Please @Norry Bank fix this issue!
New App Version
This new app is horrible! Please go back to the old version!
No need to change the banking app!!
Not sure why you would change an app that was not broken! You didn’t have the where with all to ask your users for feedback before you changed a perfectly good application???
Fix the bugs
App has been down for days since this new update.
Never works
Would be nice if it actually worked.
Most faulty app I have ever used.
I’m so glad I moved out of the state and can go to a bigger bank. I love the actual Norry bank but this app makes me never want to have anything to do with them. It doesn’t work unless you have WIFI. It is constantly glitching out. I do a lot on Zelle from this account and now it won’t let me get into Zelle. Everything time I try to use this app it says there is some kind of Error! I log in-error, another time error with facial recognition, I get in my account error for something, another time error when trying to access Zelle. Ugh!! Such a mess! They need to scrap this app and make a new one. I feel like it was a high school assignment and someone decided this is what they will use.
Show more
Face ID
Since I started using the most current update the Face ID feature on my iPhone has stopped working.
