I’d give it zero stars if I could
If the brief was to make this a total faff to use, then congratulations, objective achieved.
Don’t use app if you’re on a time constraint
I booked a taxi ahead of time for a designated time pickup. When they didn’t show up I called and they said I didn’t have anything booked and then said it would be a 30 minute wait. Ok I can’t control the wait time but what’s the point in scheduling if it doesn’t register? So I cancel the ride in the app since it’s useless and wait another 30 minutes. I call back and I’m told I have no ride coming because I cancelled my ride in the app. So apparently your booking does not get a taxi only cancels ride if you call them? This app is dumb and makes no sense. Now my wife is once and mad at me because she thinks I’m Incompetent of booking a taxi.
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not practical app at all
I struggled to set up a pick up (crossing an address is a chore), and after 3 tentatives I removed the app from my phone
Horrendous. Get it fixed !!!!
The worst app I think I have ever downloaded on my phone. This company has easy lost 100+ taxis from us over the last couple of years as their app is so unreliable. I always give them a chance but not anymore - final straw broken with this useless piece of garbage. Avoid
Waiting forever
I would it give a 0 star if possible
