Bad App
Done create account but can’t login. When click forgot password, it says Oops. What type of app is this. If not ready don’t launch. Need someone to keep monitor for bugs. You’re not making life easier. Just go back to traditional way of doing if this simple things can’t be build. Waste of time
Stupid apps
Want to make payment but no payment option available. Just stuck there. Already try to reset password but every time pop up message opps . Still can’t log in .
Lousy app, cannot pay
This app is so lousy. Where others make it easy to do payment, this one press anywhere nothing happened. And here we thought we are modern and smarter, but this app makes us feel so outdated.
Trash
How complicated do you want to travel in Malaysia? YES!
Unable to make payment
After search, add to cart then checkout. The page showing label Payment Options and a button ‘Make Payment’ but the button not really do anything, without showing any feedback or error or redirect to payment screen etc. Nothing. Useless and waste of time.
Cepat ain’t so cepat at all
I wanted to pay my assessment fees via this app but unfortunately got stuck at the payment user interface. There is no option, the page is empty. Maybe there’s a bug? I was able to pay back in March 2025. Now, i am unable to pay. Please fix this.
Great customer support
Had trouble with updating my account, got logged out, and couldnt log back in. Had to contact their support email to retrieve it back. They response very quick with clear steps for me to follow.
Great customer support but the account update process could've been smoother.
Great customer support but the account update process could've been smoother.
Easy navigation & payment process
I used CEPat to pay for my taxes & it is so simple, no need to remember the account no., just fill in the ID and you’re good to go. Very nice for someone as forgetful as I am. And payment also smooth. Not to forget the feedback from admin in very fast. Thank you!
Bus Scanner is useless
I wonder to take on the bus, what is the other ways to use the facilities for malaysian. If the scanner from this app is the only way, the bus can be shut down, this is really useless! Check your apps, check your scanner! Else change other ways for bus!!
Unable use scan Ride function
I’m writing to report an issue with the Scan Ride function on the Cepat app.
Currently, I’m unable to scan any QR codes — the feature doesn’t respond or function as expected. I have already tried the following steps:
• Uninstalled and reinstalled the app
• Logged out and logged back in
However, the problem still persists.
I would appreciate it if your team could assist in resolving this issue, as I am unable to use the service because of it.
Currently, I’m unable to scan any QR codes — the feature doesn’t respond or function as expected. I have already tried the following steps:
• Uninstalled and reinstalled the app
• Logged out and logged back in
However, the problem still persists.
I would appreciate it if your team could assist in resolving this issue, as I am unable to use the service because of it.
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Cannot even register
Terrible apps. Put in details and click submit, then nothing happens already. Tried across a few months still same problem.
Problem while update profile
I can’t update my profile. When i select state, there was no option for me to choose it
Good apps
Everything so far so good with the new update. Deleting my account through email was so easy. Really appreciate their attentive respond. Keep up the good work!!
Useless update
Can’t update profile as the state can’t be selected. Can’t reset password as the button doesnt work after keying phone number or email. So how am I suppose to use the app then? Bus driver also won’t let me board.
New log in problem
When I forgot my password it doesnt respond to my request to make a new password and when I cant update my profile it limited my access and make me miss the bus and had yo wait 1 hour more for next bus so thank you for wasting my precious time
State on profile
Please fix the problem on state at the update profile. When this happens i can’t use the app. Why today cannot open this is why i hate this app.
Such a trash app.
After updating the app, it keeps loading and cannot enter. Should have make sure app runs smoothly first before making everything cashless.
Great support
Although I had challenges with the update, the tech support was great. Fast response and accurate recommendations.
Stupid update
You have an update to force your users to update your profile but your state was left blank and unable to select anything. So now you can’t even use the app since all the functions are locked until you update your profile but you can’t update it because the state option is not selectable.
Typical app update without trouble shooting
Typical app update without trouble shooting
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Bukan cepat, but lambat, not smart at all
After registering, couldn’t activate it, tried n tried still cannot. Scam?
