Poorly designed app, probably funded by tax payers and given to some VVIP’s son to handle
When DBKL sends you a letter and asks you to pay via the app, the app better be able to handle something as simple as scanning a QR and directing you to a payment portal. Instead, “invalid ID”. This even though my correct ID is on the app already…
This is what happens when you let DBKL nominate app design contractors with little to no scrutiny. This is the quality I expect from the lords of the land.
This is what happens when you let DBKL nominate app design contractors with little to no scrutiny. This is the quality I expect from the lords of the land.
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Almost good
Looks user friendly but there are a couple of errors, for example you cannot add a favourite in the user profile, which would make sense. Also, no way to add payment information for quick payment. It’s a pretty basic app with limited usability. Could be better.
Shocking
The app hangs…
Unresponsive app
Unable to make Cukai Taksiran payment because the app is unresponsive and kept on “freezing”. Funny thing is the DBKL bill listed Pay@KL as the only means to make payment. How the heck am I supposed to pay then? 😡 payment services to the government agencies is in dire need to be upgraded!
Don’t download
Doesn’t work at all. Waste of time.
