Broad base of knowledge
Response from developer
Hi Phikapchachi, Thank you for the phenomenal feedback! We are absolutely ecstatic to hear that our deep dive question bank is providing the comprehensive coverage you need to complement your July exam prep. Hearing that you find it well worth your investment means everything to us! Best of luck with your studies, and reach us at feedback@mcqdb.com anytime.
Refused $150 refund on accidental purchase
Response from developer
Hi Amanning08, We are truly sorry to hear about this frustrating experience. Please note that for all iOS apps, Apple completely controls the entire billing, payment, and refund process on their platform. As developers, we do not have access to your payment information, nor do we have the ability to issue or approve refunds directly. We highly recommend reaching out directly to Apple's official support team to appeal this decision, as they are the only ones who can process a refund for an accidental purchase. If you have any other questions or need further assistance from our end, please don't hesitate to reach us at feedback@mcqdb.com. Thanks!
Issues with the App
Response from developer
Hi Duzer89, Thank you for sharing your honest feedback. We’re truly sorry that server and loading issues affected your experience. Our team has worked on resolving these problems, and the app should now run much more smoothly. We value your trust and don’t want you to feel let down. If you still face any issues, please reach out to us at feedback@mcqdb.com, so we can look into it right away. We genuinely hope you will give us another chance to provide the seamless experience you deserve.
Not loading
Response from developer
Hi Cerka, We are very sorry for the trouble you faced while trying to use the app. A small technical issue caused loading problems for some users, and our team has already fixed it. Please try opening the app again - it should now work smoothly. If you still face any difficulty, kindly write to us at feedback@mcqdb.com, so we can assist you immediately. We truly value your interest and hope you give the app another try.
Passed my series 66
Response from developer
Hi Davie, Wow, 10/10! That's fantastic to hear! We are absolutely thrilled that CFP Prep App by Achieve helped you finally crack the exam after your previous experiences. Your success is the best feedback we could ask for! Congratulations on passing. That's a huge achievement, and we are so proud to have been a part of your journey. Thanks for sharing your experience!
