Bad app design
1. App log out immediately after signed in and required second login.
2. No biometric alternative of mail 2FA. No option for other 2FA.
3. Updates and clearing on cash balance is not real time.
3. No option to choose display as account balance or balance including margin.
4. Slow and non-responsive charting
5. Bad colouring design (please engage UI designer)
6. Lack of auto calculation of purchase value in order book.
7. No MAX button option in order book
8. No option to filter overall realised gain / loss by specific period
9. Below benchmark compared to peers.
2. No biometric alternative of mail 2FA. No option for other 2FA.
3. Updates and clearing on cash balance is not real time.
3. No option to choose display as account balance or balance including margin.
4. Slow and non-responsive charting
5. Bad colouring design (please engage UI designer)
6. Lack of auto calculation of purchase value in order book.
7. No MAX button option in order book
8. No option to filter overall realised gain / loss by specific period
9. Below benchmark compared to peers.
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Slow to log in the apps.
iTrade needs to improve about the application login, because after logging in the application I need to login again, always need to login twice. Then after the application update, using code from the email for log in a bit slow because need waiting 6-digit code sent via the email. For me using biometrics such as face and fingerprint is secure enough to log in the application.
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Defeats the Purpose of Face ID
Face ID is enabled but the app still forces email OTP every login. This completely defeats the purpose of Face ID and shows poor authentication design. Adds unnecessary friction and wastes users’ time. Fix this.
Unable to log in
Always unable to log in properly. Wasting of time if using this app.
Ancient
Archaic security rules
Terrible design
Constant pop ups
Logs you out every time
We live in 2025 with passkeys and biometrics but the login feature is from 2015 where you have to manually wait for an email EVERY SINGLE TIME. I will switch to a new app in a heartbeat if i could transfer my shares
Terrible design
Constant pop ups
Logs you out every time
We live in 2025 with passkeys and biometrics but the login feature is from 2015 where you have to manually wait for an email EVERY SINGLE TIME. I will switch to a new app in a heartbeat if i could transfer my shares
