chaiiwala User Reviews

Customer Experience

Positive experience28.3% of reviews
Neutral10.0% of reviews
Negative experience61.7% of reviews

~ Based on 60 written reviews from the US App Store.

Is chaiiwala Safe?

Not enough ratings yet to assess chaiiwala.

Is chaiiwala Legit?

chaiiwala is no longer available in the App Store. AppsHunter Legitimacy Score for chaiiwala is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Offers removed

A shame I was forced to update to order and noticed all offers I use regularly have been removed. You will definitely see the reduction in orders now.

Glitchy

Just doesn’t work like a functioning app should. It glitches and I have to delete and redownload it to use it. For example, when I selected Coventry Foleshill store to order from, it came up with a blank screen I could not get out of. I force closed the app, same issue. Doom loop. Only resolved by deleting and redownloading
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App is not as good as the food

It does not let me apply any voucher code at checkout. Neither for the first order nor for any other.

App

The app is very slow

Fabulous fantastic

We have been to Chaliwala here in Fosse park in Leicester absolutely fantastic very professional friendly service

H

Before I got the app, there was advertisement I said the First Chai Weller hot drink is on us still haven’t got it. No voucher no nothing I asked Stow colleague nothing.

Mr

Well excellent customer service always

Misleading offer

Chaiiwala offer a ‘free karak chai’ when downloading the app, but what they don’t mention until you’ve signed up is that you have to make an order of at least £10 to get it! I deleted the app shortly after downloading it because of the misleading offer. Cheeky way of them getting your contact details 😒
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Drinky 2024

When I went with Loddon Court in 2024, I tried one drink!😁

Ahmet

Best Karak Chai ever. Absolutely brilliant friendly attentive staff in all branches I have been to.

A few improvements

Include apple pay payments, theres currently no option to save cards. Constantly having to type in card information. More app based offers please. And stop with the loyalty resets.
I repeat, from the response I received, NO! There is NO way to save card details and there is no APPLE PAY compatibility, look into this again. I have tried every single way. Reducing my rating for the ignorant response.
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Doesn’t work

Doesn’t work in Central MK. Very poor.

A few improvements

Include apple pay payments, theres currently no option to save cards. Constantly having to type in card information. More app based offers please. And stop with the loyalty resets.

6.96£ delivery?

I live less than 2 miles from my local chai wala. Initially showed delivery as £2.99. On checkout it changed to £6.95!!!! That’s extortionate, and yes I tried to change the timings for delivery and the free remained the same.
Never ordering

Good service

Good food +good place

Good

Always so tasty top quality stuff very lovely staff as well very welcoming thank you

Store not listed

A pointless app if you are unable to select the store for placing an order.

Needs improvement

Keeps crashing

Terrible App

Didn’t let me put in card details half the time and then when I did it froze my screen saying it was verifying with the bank - eventually it blocked me from trying saying “fraud”, so had to buy it at the counter where I lost a discount

It also asks for way more personal information than necessary.

Lot of bugs, local store not listed

Message for developers- please add the Gants Hill branch to the app. It has been open for a couple of years but still hasn’t been added! I’ve been waiting for it.

The gps locator doesn’t work when I click on it to locate my local store and every branch says 0.0 miles away- there’s no accurate distance location.
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