App
The app is very slow
Fabulous fantastic
We have been to Chaliwala here in Fosse park in Leicester absolutely fantastic very professional friendly service
H
Before I got the app, there was advertisement I said the First Chai Weller hot drink is on us still haven’t got it. No voucher no nothing I asked Stow colleague nothing.
Mr
Well excellent customer service always
Misleading offer
Chaiiwala offer a ‘free karak chai’ when downloading the app, but what they don’t mention until you’ve signed up is that you have to make an order of at least £10 to get it! I deleted the app shortly after downloading it because of the misleading offer. Cheeky way of them getting your contact details 😒
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Drinky 2024
When I went with Loddon Court in 2024, I tried one drink!😁
Ahmet
Best Karak Chai ever. Absolutely brilliant friendly attentive staff in all branches I have been to.
A few improvements
Include apple pay payments, theres currently no option to save cards. Constantly having to type in card information. More app based offers please. And stop with the loyalty resets.
I repeat, from the response I received, NO! There is NO way to save card details and there is no APPLE PAY compatibility, look into this again. I have tried every single way. Reducing my rating for the ignorant response.
I repeat, from the response I received, NO! There is NO way to save card details and there is no APPLE PAY compatibility, look into this again. I have tried every single way. Reducing my rating for the ignorant response.
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Doesn’t work
Doesn’t work in Central MK. Very poor.
A few improvements
Include apple pay payments, theres currently no option to save cards. Constantly having to type in card information. More app based offers please. And stop with the loyalty resets.
6.96£ delivery?
I live less than 2 miles from my local chai wala. Initially showed delivery as £2.99. On checkout it changed to £6.95!!!! That’s extortionate, and yes I tried to change the timings for delivery and the free remained the same.
Never ordering
Never ordering
Good service
Good food +good place
Good
Always so tasty top quality stuff very lovely staff as well very welcoming thank you
Store not listed
A pointless app if you are unable to select the store for placing an order.
Needs improvement
Keeps crashing
Terrible App
Didn’t let me put in card details half the time and then when I did it froze my screen saying it was verifying with the bank - eventually it blocked me from trying saying “fraud”, so had to buy it at the counter where I lost a discount
It also asks for way more personal information than necessary.
It also asks for way more personal information than necessary.
Lot of bugs, local store not listed
Message for developers- please add the Gants Hill branch to the app. It has been open for a couple of years but still hasn’t been added! I’ve been waiting for it.
The gps locator doesn’t work when I click on it to locate my local store and every branch says 0.0 miles away- there’s no accurate distance location.
The gps locator doesn’t work when I click on it to locate my local store and every branch says 0.0 miles away- there’s no accurate distance location.
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Membership rewards not working
Membership vouchers/ rewards etc are not working.
Free Chai Scam
Downloaded the app at Brighton Chaiiwala to get A free karak chai. Minimum order of £10 is required for the voucher to apply. Sadly the person at the till didn’t give us the free chai even though it was appearing on our order list. Sad and disappointing.
Loyalty rewards
Not sure any store allows you to collect any rewards! It’s a real shame as this could be easily fixed and promoted
