Connection Issues
Since the latest firmware updates I can no longer connect to the charger. Not ideal when you have a car in need of charging!
3.0.x Doesn’t work
Bluetooth connectivity fails due to poor BLE management. Writing code in Android (which doesn’t have stringent BLE management) then running through an iOS emulator to transcode without validation, beta testing is inexcusable. This may also include the charger’s firmware. For a company so well established, how can anything like this continue to happen?
Show more
Unable to create account
Unable to create a new account to be able to use your public chargers. Very much an inconvenience and waste of public space! If I had the opportunity to give you zero stars I would.
No available time zone
Can’t open app, we’re in NZ daylight savings +13hrs network managed
Problems
Firmware doesn’t update after several attempts. 3 times now my scheduled overnight charge hasn’t worked which meant I needed to go to a charge station and pay more. Not sure how to get support as you click the link and there is no longer a page. Now I have number of offline charge sessions exceeded. Never had this problem after 4 years on the legacy app. Please let me know where I can get support.
Thanks
Thanks
Show more






