ChargeStripe User Reviews

Customer Experience

Positive experience38.9% of reviews
Neutral4.6% of reviews
Negative experience56.5% of reviews

~ Based on 131 written reviews from the US App Store.

What users say

Is ChargeStripe Safe?

ChargeStripe: Stripe Payments appears safe based on user ratings. AppsHunter Safety Score for ChargeStripe is 92/100.

This assessment is based on 2,079 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
7.5% of ratings point to a risky experience

~ Based on 2,073 App Store ratings for ChargeStripe.

Is ChargeStripe Legit?

ChargeStripe: Stripe Payments appears to be a legitimate app. AppsHunter Legitimacy Score for ChargeStripe is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wtf

There’s literally no option to even withdraw your funds………..

Now terrible

Needs to be rebooted twice between each transaction

Used to be better

In a recent update they added suggested tip buttons in the amounts of 0%, 10% and I think 13%… I couldn’t figure out why my income suddenly dropped by a couple hundred bucks a week until I noticed that people tend to automatically hit the middle suggested tip button (10%) where they used to either do the math or just say “throw another twenty on there.” I was averaging 20% tips when the only option was to manually input. Let me toggle those suggested tip buttons off or at least change their amounts.
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So ez to use

So ez to use and not complicate I’m so happy my son can sell he’s food and and water and it’s so wz im definitely giving 5 stars

If it worked…would be great.

Not sure which cards it works with, but the 2 cards I tried did not. Failed for two different reasons. One was CSV was wrong, but the CSV is 100% correct so no idea. Other failed for transaction declined, which I suspect issuer knows it is a stripe tap and pay on a phone and assuming it is fraud. Too bad, could be a good app and payment tool. Not trusted it seems.
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Useless without a card reader

There’s an option to buy a card reader which I did and then you cannot connect it! Seriously what’s the point!

AMAZING

This app is perfect for small buisness highly recommend

Horrible

I have had this for about 6 months and I have never got my money do not waste your time

No provision not to charge GST.

So frustrating! I’m not registered for GST and yet Stripe automatically adds it to the sale. There doesn’t seem to be way around this.
This would make it illegal to collect a tax I’m not registered for.

Worst deposit delay ever!

I know I Ned to work on my patience, however if you’re expecting a quick withdrawal after a sale. This is not the app for you!

No tap to pay in NZ

Received an email to say tap to pay was available in NZ, but app says its not available.
User = iOS 18.3.2

Zero support

I used to really like this app but they have gotten progressively worse. I had a $20,000 charge that I charged using charge Stripe and when they said they deposited the money to my bank account and the money is nowhere to be found I asked for help. They told me they couldn’t help me that I needed to contact stripe. I contacted Stripe and they said that nothing was sent to them from ChargeStripe
I don’t know about you, but I have a hard time when somebody messes around with my money and then won’t provide support and just wants to push me off on someone else. Do not use this app because no one will help you and your money will disappear.
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0 stars

Ican’t get help. I can’t get directions and it won’t save the card information😝

Old tech

Can’t believe this doesn’t support tap to pay on iPhone . Scan card (camera) did not work on first try. Have not yet retried.

Scam

Scam change money never got a money, 1000$, no returns no money in bank

Useful but fees are absurd

To give you an example, I had a transaction of £300 (1 payment) and £290.20 entered my bank account. £10 for one payment…

The app is good and useful for our needs but the fees are far too absurd to take payments with. We only use it when we absolutely need to. Otherwise for 99% of payments we use other methods.
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Horrible app

Why does it take three separate apps to conclude a transaction? first, there is charge stripe, which makes intuitive sense,However. you have a separate app called Stripe and then an app called Payment. Why do you need three apps to get your money? I tried to get my instant payout and I can’t get it. I previously had a bank account, but I closed it and I don’t know how to delete it or change it, as far as customer service, there is no direct contact.
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Scam scam scam scam

This app is a scam 100%. I’m still owed 2300 dollars from this app. My account was deemed “risky” after I sent them all the documents they requested, and the money was suppose to be refunded to my customer. The money still hasn’t been refunded to the customer and the app keeps saying “tomorrow” everyday now for 2 weeks. And magically the link to call them has disappeared from my account. And once I read the reviews I see this is a common problem ,too bad I didn’t read the reviews first.
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It’s a scam

Scam! Scam!

No contactless!

Edited--> i now use charge app, cheaper rates & contactless with no additional hardware!! You have lost out charge stripe!
Come on Charge Stripe, catch up to the times. Your competitors allow contactless via iPhone, no additional hardware! Been using this app for a few years now, time you updated to inc contactless, as now i'll be looking at your competitors who do.
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