Contre tous
Charlie
Meilleur outil d’information
Soutenir la presse libre, un devoir citoyen
La liberté de lire de rire et de penser
Bravo Charlie
Fini les dézoomes permanent!
Et comble du luxe, si on fait un appui long sur une article, il s’ouvre tout seul pour une lecture vraiment confortable.
Impossible de zoomer sur les planches
Application revoir
Dommage, le journal est très bien
Rendez nous l’ancienne appli
La lecture par page et le zoom son mal adapté à la lecture sur support numérique.
Cette appli est indigne de la qualité de votre journal.
Plantages réguliers
Mise à jour par pitié
Sinon si les les numéros téléchargés pouvaient être classés par ordre chronologique plutôt que dans le désordre ce serait top. Merci les développeurs
Liebe ❤️
GREAT paper — App needs improvement
- latest editions cannot be accessed (they are but can’t be opened)
- the app stopped working entirely yesterday. It just loads and loads... I am not sure if it is just me but they are going to lose a lot of business if they don’t fix it soon. :(
Unable to access the issues that I paid for already
Abonnement numérique pourtant
Paid up subscription confirmed, no editions received, no response from Charlie Hebdo.
This is a further modification of the note below. I decided to once more try obtaining the issues I have paid for. This time which was earlier today, September 28, 2019, unlike any other time, I was asked to put in my iTunes password and « Voila! » a year’s worth of issues appeared and I will apparently be able to access all of them.
While this is a welcome change, it is insufficient for me to change my one star rating. There are a couple of reasons for this:
1)While I expect to look at a few of the back issues, a major value of Charlie Hebdo, is its relevance to contemporaneous events, i.e., what is going on at the time of publication. These back issues have lost their immediate relevance which means they have lost much of their value.
2)The restoration only goes back to January 3, 2018 and all of the issues purchased prior to that date, are still missing. These missing issues have been paid for, but as best I can tell, are no longer available to me. My online purchases of Charlie Hebdo go back all the way to the initial issue published after the terrorist attack. This issue, and all of my other issues between that time and the aforementioned issue referred to above are all missing.
3) I only discovered by chance that the problem of accessing my paid for subscription had been solved. The persons responsible for the App did not have the decency to notify subscribers that the access problem had been solved, at least partially. And of course, the Apology which should have been issued to subscribers along with a free extension of the subscription to make up for the access problem has not been offered.
4. We readers have good reason to resent the increased subscription cost, considering how poorly we have been treated by whomever is responsible for the App.
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NOTE: The comments above are the note modification referred to below.
I’m modifying this note sent a few days ago to note that I have checked the status of my subscription on both Apple’s site listing my subscriptions and also on Charlie Hebdo’s site. They both confirm my subscription due to renew automatically. And yet, what I have written below remains true. And as noted below, my notes written on Charlie Hebdo’s site, explaining the situation have been ignored. As of now, the situation remains unchanged.
For several years I have been a digital subscriber and received copies with no difficulty. All of the purchased copies, have remained on line and easily accessible. Suddenly a change was made in the app and I found that all of my purchased copies were gone and I needed to sign in for the first time in years. When I attempted to sign in I wasn’t recognized. I found that neither my password or email was recognized. I should add that I have changed neither one of them during the period when I have used this app. I sent three emails in an effort to correct this problem. My written French is poor so the first note which received no response was in English. About a week later having received no response I wrote another in perhaps poor French but certainly comprehensible. When this too received no response I sent a third one written in both French and English. Again, there was no response and that is why I am writing this note. I have a currently paid for subscription and yet I am receiving no new copies and in addition all of the copies I have received and paid for in the past are no longer available.
Ça remarche !!!
Pour réactiver son abonnement il faut cliquer sur « souscrire » (ce qui est un peu contre-intuitif) puis sur « restaurer mon abonnement ».
Mais, dans cette version, il faut restaurer son abonnement toutes les semaines, et il faut retrouver la page ou on s’était arrêté et ses options d’affichage à chaque fois qu’on veut reprendre sa lecture 😤
Charlie est excellent mais je ne mets que 3 ⭐️ pour les l’ergonomie zéro. 🙁 d’autant que la version précédente fonctionnait à merveille.
Ah. Et plus possible de s’abonner in-app pour 6 mois. Juste 1 an maintenant, faut pas avoir des fins de mois tendues 😉
