Chatime BC User Reviews

Customer Experience

Positive experience5.9% of reviews
Neutral2.9% of reviews
Negative experience91.2% of reviews

~ Based on 34 written reviews from the US App Store.

Is Chatime BC Safe?

Not enough ratings yet to assess Chatime BC.

Is Chatime BC Legit?

Chatime BC appears to be a legitimate app. AppsHunter Legitimacy Score for Chatime BC is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t reset password

Completely useless

horrible app tbh

doesn’t work and doesn’t let me make an account

Can’t use it

It won’t let me register “requested vendor not valid”
Unusable

App is no longer available

From what I know, the new app is called “Chatime societea”. I still have a $ balance in this app from when I last used it in 2019 and tried contacting them via email but the email bounced as well. Is there even a way to collect back my money?

App is no longer in use since 2020.

Need to download the new App

“Chatime Societea” for all Chatime Stores in BC, Canada.

Awful.

Awful app. Even with location services enabled, it can’t locate a store that’s anywhere near me. I tried to delete my account and was sent a confirmation email with a link to click, but the link goes to a 404 page. What a waste of time.

Can’t order online, useless app. Didn’t get birthday reward either.

Don’t bother getting the app, it’s completely useless.

This app is useless

Registered and nearest location on app was halfway across the province even though there’s a store 6 blocks away.
Total piece of crap.

Can not reload and order

What happened with this app? I can’t reload my card and I can’t order online, I am 0.36km away from the Richmond store and the app can not located the store. Chatime please talk to your developer to fix these issues.

Can’t order online!

I can’t seem to order online. No locations show up! I’m literally standing next to a ChaTime. Lol.

New app is terrible

Ever since they changed over the app nothing, but issues. I was not able to transfer the rewards/points from the previous app and now my points card does not open up. Keeps giving the “error encountered…” message. Because of this I will be going to other establishments for our bubble tea outings.

Wont register credit card, no shop found

Absolutely worst app.
Wont let me register credit card for awards nor will find me the shop that is right in front of my house.
Very obvious that the company does not take any care of the application.
Just get rid of it from store plz if it would work in this way

Location is wrong and cannot be changed

Try to change my postal code and verify phone number but it was impossible

Can’t reload

Fails to reload. Now can’t add card either.

Update: still not working after half a year. Seems to have gotten even worse, can’t find nearby stores.

doesn’t work

won’t let me add a card and says the closest location is 450km away when there’s 3 within 5km of me

Useless

Credit Card can’t be added. Has been an issue for a month and developer has done squat. Don’t bother, go elsewhere.

Nothing works in this app!

Can’t add credit cards, can’t top up account, can’t order online. Chatime? More like Wasteoftime!

Can’t register my credit card

The app won’t let me register my credit card all of a sudden .. :(
Please fix with an update !

Stuck on verify

App is stuck on verifying my phone. Support has not contacted me back at all. What’s the point of getting birthday points and not being able to access my account?

Not good

Terrible app. Didn’t work to order or pay today. Not formatted correctly for iPhone 11.