ChatInbox: Email by Sender

ChatInbox: Email by Sender

Mail inbox organized by people

34 ratings
37 reviews
Free
In-App Purchases

Details

Released
December 5, 2023
Updated
November 3, 2026

Features

ChatInbox: Email by Sender screenshot #1 for iPhone
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ChatInbox: Email by Sender screenshot #10 for iPhone
iphone
ipad
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About

This app reimagines your email by organizing it around people, not dates. View all conversations with a contact in a chat-style format, making it easy to find past messages and attachments. It supports multiple email accounts and devices, offering a streamlined inbox experience.

✓Contact-centered inbox
✓All accounts in one inbox
✓Smart contact grouping
✓Attachments by person
✓Calendar view
✓Email reminders
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What's New in ChatInbox

2027.3.1

November 3, 2026

New • Email templates: write an email once and send it again. Tap Templates on the composer's toolbar and each person's name fills itself in. Blanks stay underlined until you fill them, and a ;shortcut offers its template. Templates sync across your devices and come with Premium. • Signatures are redesigned. Each account picks one for new emails and one for replies, the new editor has an HTML mode, and in the composer you tap your signature to pick another. • Send Again starts a new email from one you sent, with its words and files. • Write with AI and Write by Voice are on the composer's toolbar. Type or speak a few notes and get an email in your own style, learned from your sent emails. • Places is redesigned: your accounts in a strip at the top, cards with counts, folders in their own colours, and your filters. Touch and hold a card to choose which cards show. • Scheduled emails sync across your devices. By default the app asks before sending one. To send them on their own, choose Send Automatically in Settings › Sending. • Touch and hold a file to open it in another app, save it to Files or share it. Improvements • On iPhone, a thread opened from a notification or search shows the email you tapped, with the rest as rows. ⋯ holds its actions. • A snooze made on another device shows right away, and drafts reach your mail server while you write. • A draft you reopen comes back with all its words and attachments. • Filters can keep your own folders and Gmail labels. • Switching between All, People, Feeds, folders and filters is instant. • When selecting chats, the quick picks combine as filters. • An account you pick by hand shows as a chip above your chats, and Places lists its folders first. New filters are pinned there too. • Replies quote a person's email as text and a newsletter as a card. Wide emails open fitted to the screen. • The Reply Assistant's questions sit behind one button. • A Messages chat keeps its place while older emails load. • People and Feeds numbers count only unread mail. • New Senders and Feeds notify you right away by default. • Gmail new-mail alerts arrive more reliably. • Premium in Settings and the purchase screen are redesigned. A free trial reminds you two days before it ends. • On iPad, a search result opens in the conversation pane. • In Settings › Preferences, Undo Toast sets how long the Undo message stays, and Open the Newest Email can fold newsletters. Fixes • Signing in no longer hangs on a slow server: it stops and says what went wrong. • Search results always open, whichever folder they're in. • Switches are blue and easy to read in dark mode. • A sent email no longer shows "Message content unavailable" on some IMAP accounts. • A blank line in an email you sent no longer shows as two. • A chat back from snooze keeps its paperclip. • On iPad, tapping a face in People picks the right person.

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Subscriptions & In-App Purchases

Monthly Premium

Full Premium access, billed monthly

$4.991 Month
How to cancel ChatInbox subscription ⁉️

User reviews

Great for my workflow and affordable

I absolutely love this app! Great features, grouped messages by sender. Buy once for iPhone, iPad and Mac OS with a perpetual license! As a small business owner this gives me control over my overhead and this is helping me keep my inboxes under control. You will not be disappointed!

Needs work

I am trying to bulk delete iCloud emails and the my pop back up after they’ve been deleted. Super irritating after I’ve deleted the same 1,000 emails 5 times.

Response to developer on 10/131/26: I am already on version 2027.1.1 and it still happens so I’m not sure that it’s fixed.

Response from developer

We're sorry. That was a real bug and it's fixed: a sync that had read the folder before your delete could put the emails back. Since version 2027.1.1 on iPhone and iPad (2027.2 on Mac), deleted mail stays deleted, including bulk deletes of thousands of iCloud emails. Please update, and if anything comes back, write to admin@innovatism.app.

A true competitor to all other email app providers

I discovered ChatInbox after growing tired of Apple Mail’s lack of features that so many other apps now provide, but I wanted it to feel like sending a text so it feels like a conversation rather than the clunky usual way emails feel.

I love that there are regular, meaningful updates, not just ‘bug fixes’ when things don’t work in their currency setup the developer is quick to rectify and it has a huge impact when using the app.

It’s a feature rich, common sense approach without any fluff that sounds good but is never used. I really like that the app offers something different to other, like with the triage feature, choice in the view as standard email layout, or chats. Easy adding of signatures and much more!

Emails are part of modern life so why not make it easier to keep a track new responses and see it in a way that feels more natural.

There’s a few niggles where some things need to be ironed out to make it even better. But considering this is a relatively new app and small dev team they’ve done amazingly well!
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Needs work

I am trying to bulk delete iCloud emails and the my pop back up after they’ve been deleted. Super irritating after I’ve deleted the same 1,000 emails 5 times.

Nice ux., bad perfomance

The overall user experience, including the interface and interaction methods, is quite good and meets my needs. I particularly like the aggregation of senders. However, the performance on macOS is extremely poor; all interfaces and interactions are laggy. After clicking "archive," it takes about a second to respond.
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Response from developer

Thank you, and you were right about the Mac. Version 2027.2 opens conversations much faster, scrolls the chat list smoothly and uses far less memory over long sessions. We'd love to hear how it feels now.

Developer apps

FAQ

What does ChatInbox do?

ChatInbox transforms your email experience by organizing all your messages around the people who sent them, rather than by date. It presents your email history with each contact as a continuous chat, making it simple to find past conversations and attachments.

What are the key features of ChatInbox?

Key features include a contact-centered inbox that groups all emails by sender, support for multiple email accounts (Gmail, Outlook, iCloud, IMAP) in one place, smart grouping of related contacts, and the ability to view all attachments organized by person. It also offers a calendar view and reminders for emails.

Is ChatInbox free to use?

The application is free to download and use, with in-app purchases available. Specific features or advanced functionalities may require a purchase.

What devices is ChatInbox compatible with?

ChatInbox is available and synced across iPhone, iPad, and Mac devices. This allows you to manage your email seamlessly across your Apple ecosystem.

How does ChatInbox help with email management?

It simplifies email management by eliminating the need to scroll through dated lists. By focusing on contacts, you can quickly access all communication history with a specific person, find attachments easily, and stay on top of your correspondence without feeling overwhelmed.