About
Streamline customer service across multiple e-commerce platforms with an AI-powered assistant. Manage messages, track orders, and automate responses 24/7 to boost sales and improve customer satisfaction.
What's New in ChatPlusAI
1.15.26
July 20, 2026
- Fixed issues
FAQ
What is ChatPlusAI?
ChatPlusAI is a brand name for a business tool that helps manage e-commerce customer service. It offers features like AI-powered chat reception, order tracking, and automated responses to improve sales and customer satisfaction.
How does ChatPlusAI help with customer service?
ChatPlusAI provides a unified platform to manage messages from multiple e-commerce stores and platforms. Its AI robot can handle customer inquiries 24/7, reducing the pressure on human agents and ensuring timely responses.
Can ChatPlusAI recover chargebacks and negative reviews?
Yes, ChatPlusAI has a feature for real-time chargeback and negative review recovery. It aims to address these issues within a critical 5-minute window to help increase profits and maintain store reputation.
Is ChatPlusAI safe to use for my store?
ChatPlusAI states it is safe and stable, using official API authorization to obtain data without password leakage or store risks. It also claims no missing messages and no need for IP isolation.
How quickly can I start using ChatPlusAI?
The app is designed for simple operation with a quick entry process. Users can reportedly add a store in as little as 3 minutes and immediately begin using the reception features.
What platforms does ChatPlusAI support?
ChatPlusAI supports unified management of multiple platforms and stores, including Shopee and Lazada, which are officially certified. It is designed for sellers on various e-commerce marketplaces.
Does ChatPlusAI have ads?
Based on the provided information, ChatPlusAI does not have advertisements. The app is offered for free and does not indicate any ad-supported model.
What is the update frequency for ChatPlusAI?
ChatPlusAI is continuously upgraded with new functions. The latest version is 1.15.23, and it was last updated on May 28, 2026, indicating ongoing development and support.
